In this episode of The Digital Executive, host Brian Thomas sits down with Andrea Iorio—globally recognized keynote speaker, author of Between You and AI, and one of the top 15 global AI influencers on LinkedIn. With experience leading digital operations for Tinder Latin America and serving as Chief Digital Officer at L’Oréal Brazil, Andrea shares how his unique blend of business, technology, and neuroscience insights is shaping the next generation of human-centered leadership.

Andrea discusses why the most successful leaders in the age of AI aren’t necessarily the most technical—but those who master emotional intelligence, empathy, and critical thinking. Drawing from his book, he explains how to strengthen the human edge through cognitive, behavioral, and emotional skills—and why asking better questions is more valuable than having all the answers.

He also reveals lessons learned from both digital-native and legacy companies, highlighting the rising power of customer centricity in a world where technology gives consumers more leverage than ever. Finally, Andrea outlines three pillars for true AI readiness—skillset, mindset, and governance—and the ethical guardrails every organization must adopt: transparency, accountability, and privacy.

Andrea’s message is clear: AI should amplify human potential, not replace it—and the future of leadership depends on our ability to balance innovation with empathy.

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