Today, we’re talking about one of the most important principles in Lean — developing people. Not just improving processes, not just mapping flow, but actually helping our staff grow so they can solve problems and create better flow for the customer.

In government, process issues are usually people issues — not because staff don’t care, but because they were never trained, never coached, and never given a chance to improve their own work. When we develop people, everything else gets better: the flow, the customer experience, the culture, and the results.

In this episode, Alen Ganic shares practical ways leaders in government can build momentum and inspire their teams to embrace Lean thinking.
He explains how small wins, clear communication, and consistent leadership can turn hesitant teams into motivated problem-solvers.
Learn how to connect Lean to public service, celebrate progress, and keep improvement energy alive in your organization.

In this conversation, Alen Ganic discusses the challenges of navigating workplace uncertainty, particularly in understanding job responsibilities and processes. He emphasizes the importance of documenting workflows and clarifying communication to enhance efficiency and team leadership.

In this inaugural episode of 'Lean in Government', Alen Ganic introduces the podcast's purpose, which is to explore the implementation and sustainability of lean practices within government settings. 

Drawing from his extensive experience in both the public and private sectors, he discusses the unique challenges faced in government, such as motivation and the introduction of new philosophies. 

Alen emphasizes the importance of individuals within government to drive change and shares his commitment to providing insights and stories from his lean journey.

Takeaways

Alen Ganic introduces the 'Lean in Government' podcast.
He has 25 years of experience in lean practices.
The podcast aims to help implement lean in government.
Sustaining lean in government is a significant challenge.
Motivation in government differs from the private sector.
Government employees can drive change more effectively than consultants.
Lean practices can lead to opportunities for improvement.
Alen has led multiple projects using lean methodologies.
The podcast will share both successes and failures in lean implementation.