Lean Leadership for Ops Managers

Before we get into the three pitfalls and mistakes I want to share with you today, it’s important for you to know that I have fallen into every single one of them. 

Building off of the mistakes in Episode 10, I wanted to share more Lean implementation hazards that might take you off track on your Lean journey - and what steps operations executives, managers, and leads need to do instead.

I hope you’re ready to get straight into it, let’s go!

Get full show notes and more information here: https://processplusresults.com/podcast/011/

It’s time for you ops leaders and I to have a heart to heart on what I think is one of the top mistakes that ops managers make when they decide to use Lean thinking and working in their operation and leadership. If you’re just starting your lean journey, you’ll be happy you listened to this episode.

Last week in Episode 9, I shared my thoughts on what I think Lean folks get wrong about ops managers. 

This week we’re digging into what ops managers get wrong about Lean. You don’t want to miss this one.

Get full show notes and more information here: https://processplusresults.com/podcast/010/

If you’re an Ops Manager, you might not know what the Lean world has been saying about you… but I’m here with today’s episode to share a different viewpoint.

I will share what I believe is the biggest misconception Lean practitioners hold about Ops Managers, Leaders, and Executives. We’ll talk about why I think this common thought is inaccurate, what’s actually happening instead, and what it means for all of our next steps to create more value.

Are you ready to do some myth busting?

Get full show notes and more information here: https://processplusresults.com/podcast/009/

Today, I'm answering YOUR questions about Recognition.
Is recognition always needed? How do I make saying “thank you” to my team less awkward? These are just some of the questions addressed in today’s Ask Jamie episode. This recognition unit was going to be a three-part series. That all changed once I received questions from listeners like you.  

Today, I’ll share with you questions and answers on topics like watering-down the recognition, getting stuck on the 4-part formula, integrating reinforcing feedback into other recognition efforts, and what should be recognized.

Did you miss the earlier episodes on the importance of recognition? Head back to Episode 5.

Get full show notes and more information here: https://processplusresults.com/podcast/008/

What about recognition in the real world? You know, when we’re busy and have numbers to hit and issues to deal with. Join us for our first guest interview with Eric Wood as we explore recognition in Lean manufacturing.

Eric serves as the Safety and Maintenance manager at a manufacturing company, where he leads a total team of 30, including both individual contributors and Team Leads.

Eric will share with us

• How he used to give recognition and What changed when he learned reinforcing feedback
• Steps he’s taking to develop his leaders to more effectively recognize their teams
• His biggest Ah-Ha and advice for other operations leaders

Get full show notes and more information here: https://processplusresults.com/podcast/007/

Do you feel like you’ve tried every trick in the book to remind yourself to show gratitude to your team? Today I want to share a time when I struggled with building a recognition habit. What happened - What I learned - And how we all can apply that lesson to better lead our teams.

In episode 6 we’re building upon the Beliefs circle of the Transformation Trinity. For at least a decade, I was a manager that brought to life the sentiment: “I do 10 things wrong and never hear a word. I do one thing right and never hear the end of it.”

I’ll share the tricks I tried (and failed) to trigger giving recognition to my team. Although they might be helpful for you, I want you to understand why they didn’t stick. By getting to the root of what my beliefs were about feedback and recognition I was able to change my behaviors. 

Get full show notes and more information here: https://processplusresults.com/006

Every team member wants to be recognized for their contributions. But have you ever stopped to think about how your “Good job, bud!” could actually be negatively affecting the team? 

In episode 5 we’re building upon the Behaviors circle of the Transformation Trinity. First, we’ll talk about the three mistakes you might be making right now when it comes to recognition. As always, I’ll share some stories and examples along the way. And most importantly, I’ll share a simple 4-part formula for recognition that will empower and lift up your team members - while also helping you deliver better results. Because developing leaders is my mission.

Don’t rely on pizza parties and gift cards. Reinforcing feedback is a must-have for your Lean Leadership toolbox.

Get full show notes and more information here: https://processplusresults.com/podcast/005

Obsession fuels leadership. You can implement the same energy and excitement you might have for rock climbing or watching Real Housewives into your leadership role on the job. 

This week I share with you my love of mystery solving and together we’ll explore how to apply that same curiosity to the Transformation Trinity and your Lean journey. Investing in yourself to become a better leader can be hard and discouraging at times. That’s why it’s so important to figure out what it is about Leadership that you’re obsessed with.

Get full show notes and more information here: https://processplusresults.com/podcast/004

Sometimes we get the great idea to try something new, and then find ourselves lost and discouraged when it doesn’t take hold. I get it, we’ve all been there. 

In this episode, we’ll expand on the Transformation Trinity model and learn how beliefs, behaviors, and systems are the key to lasting change for your team.

Get full show notes and more information here: https://processplusresults.com/podcast/003

Have you ever implemented a Lean system or tool but didn’t achieve the adoption, execution, and impact you were expecting? Or maybe things were great at the beginning, but over time execution waned and the system wasn’t used effectively and consistently? Frustrating, right! So how do we make it easier to sustain and improve results? 

In Episode 2, we’ll dive into the gaps that make improvement implementation and sustainment difficult. 

Get full show notes and more information here: https://processplusresults.com/podcast/002