I share a presentation I gave in July 2025 at the Practical Symposium in Beaver Creek Colorado. The topic was titled “Operations Management – Make Practice More Efficient” which described my experience working with two dermatology clinics. In the presentation, I explain my background in healthcare improvement using Lean and Six Sigma methodologies. I explain

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In this episode, I share an interview with Anthea Rowe, corporate communications and PR expert. She discusses her career trajectory and the application of Lean Six Sigma principles to non-technical fields like communications and philanthropy. She details a major project she led at 3M, where she utilized the DMAIC process and a Pugh Matrix to

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In this episode, I share an interview with Mike Wrathall, where I explore his background in strategy, agile methods and sustainability. His early career involved building digital services, primarily for government and social housing organizations, such as streamlining the process for getting people who are homeless or victims of domestic violence into safe housing quicker.

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In this episode, I share an interview with Ines Garcia, who is one of the creators of the Agile Sustainability Manifesto. She emphasizes the importance of adapting sustainable behaviors to individual lifestyles and advocating for change through personal example rather than pressure. She stresses that meaningful change starts with individual willingness to be part of

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In this episode, I share an interview with Chelsie Azevedo, who has a masters in Public Health and is a Registered Dietician (RD), and was previously the Nutrition Technical Advisor for Rise Against Hunger. She shares the story of a powerful multi-year project she helped lead in South Sudan with students at Hope for South

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In this episode, I share an interview with Patrick Adams, founder of Lean Solutions based in Michigan. We met virtually during the pandemic in the Lean Communicators Network, and later in-person at the Lean Six Sigma World Conference. He hosts an annual conference called Lean Solutions Summit that will take place in a few weeks

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In this episode, I share an interview with Sammy Obara, Founder and Senior Partner at Honsha, a consulting firm made up of former Toyota employees. He recently presented a topic called “Kaizen without Borders” at the 2025 UCSD ProcessPalooza, and I invited him on the podcast. We discuss applying these powerful concepts to NGOs and

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In this episode, I share an uplifting interview with Kristle Bulleman, Process Manager at Make-A-Wish. She shares insights into her process improvement role at this well-respected nonprofit, outlining the impactful work done by Make-A-Wish to grant wishes for children with critical illnesses. We dive into her experiences in using Lean and Six Sigma tools to

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In this episode, I share an inspiring interview with Dr. Lucas Chesla, Lean Six Sigma Master Black Belt with Value Added 616, and founder of the nonprofit, Full Armor Ranch. In a world where continuous improvement leads to transformative change, he stands out as a master in blending Lean Six Sigma methodologies with meaningful purpose.

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In this episode, I share an interview with Eric Moore, Global Director of Food Safety & Industry Outreach at Testo Solutions, where we discuss Food Safety and Quality, Sustainability, and Innovative Data Monitoring. Eric delves into his extensive 25-year career in food safety, beginning with his education in hospitality at Penn State University and his

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