As a contractor for Medicare, Acentra Health serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Acentra Health provides BFCC-QIO services in 29 states (visit https://www.acentraqio.com to see the states served), the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.  

This episode is a conversation with our Outreach Specialists, Nancy Jobe and Kia Weaver about their work with providers and stakeholders that work with people with Medicare. For more information about Acentra Health BFCC-QIO, please visit https://www.acentraqio.com. 

KEY TOPICS  

00:24: Overview, introduction of guests, Nancy Jobe and Kia Weaver 

02:55: Role of the Outreach Specialist and how collaboration works 

04:20: Description of stakeholder and ones Acentra Health works with frequently 

05:56: Services we offer to stakeholders 

07:47: Partnerships with other organizations, including those that work with underserved and rural 

12:40: Summary and final thoughts 

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RESOURCES 

BFCC-QIO Information for providers: www.acentraqio.com/providers 

BFCC-QIO Information for stakeholders: www.acentraqio.com/partners 

BFCC-QIO Information for people who have Medicare: https://www.acentraqio.com/bene 

Request a Speaker - https://acentraqio.com/partners/frmSpeaker.aspx 

Nancy Jobe – [email protected] or Kia Weaver – [email protected] for presentations on Acentra Health’s BFCC-QIO services 

Music: Motivational Upbeat Corporate by RinkevichMusic https://soundcloud.com/rinkevichmusic, https://protunes.net/  

Video Link: https://bit.ly/3NNqGTs