Wade Dickinson has been passionate about engraving since he was a young adult. He opened his business Heirloom Engravers and started taking on various clients, from large scale companies to individual projects. In this episode, Wade talks about his personal business philosophy and how he has learned to utilize online forums for communicating with his clients despite his initial reservations. He’s joined by Sarah R., a reviewer who made a pivotal recommendation for the business. Theme Music by  and