On this episode of NovoEDTalks, Melissa sits down with Melanie Lepine, Global Head of Talent and E-Learning at a global real estate services firm, to explore how such a large, global organization is rethinking learning at scale. They unpack the shift from role-based development to skills-based agility, the growing importance of IQ, EQ, and TQ, and how organizations can balance global consistency with local relevance. Mel also shares practical insights on what actually drives learning impact—from experiential design to psychological safety and real-world application.