This episode of the contracts podcast focuses on business process outsourcing (BPO) where host Lizzie Elston is joined by Deloitte's Amiya Kagalwala, GBS and BPO leader for the UK, and Deloitte Legal's Louis Wihl, a commercial contracts and technology lawyer who drafts and negotiates business process outsourcing and other agreements for a wide range of Deloitte clients.

Lizzie, Amiya and Louis explore what BPO is, why companies choose to outsource and the complexities that surround the negotiation process, as well as challenges, key success factors and what the future might look like.

Deloitte Legal UK partner, Peggy Pauwels explores the concept of a Contractpreneur - a transformer who reimages how things are done along the contract lifecycle, thereby unlocking commercial value and driving real, sustainable and profitable growth. In this episode, Peggy is joined by Tim Cummins, Executive Director at the Commerce & Contract Management Institute and President at World Commerce & Contracting. Peggy and Tim delve into the core fundamentals of contracting to talk about the purpose of contracts.

Peggy Pauwels is joined by fellow entrepreneur Filippo Galluccio. Filippo shares his insights around how he and his team at Vodafone have been spearheading contract design innovation for their business and their clients.

Peggy Pauwels explores the concept of a Contractpreneur - a transformer who reimages how things are done along the contract lifecycle, thereby unlocking commercial value and driving real, sustainable and profitable growth. In this episode, Peggy descents into the trenches of contract management to bring to life through real life experiences what the delivery of contract managed services entails and how it can be a real enabler to deliver and unlock value from your contracts.

Adam Carruthers, pensions law Director, and Marian Bloodworth, employment law Partner, discuss recent and upcoming pensions law changes which we believe have the potential to have a significant impact for employers and HR and People teams. Over the course of the podcast, we will provide an overview of key considerations connected to the expected upcoming extension of the UK's automatic enrolment regime, as well as exploring developments which have the potential to increase the scope for employers with legacy defined benefit pension arrangements to benefit from a return of surplus funds.

Peggy Pauwels explores the concept of a Contractpreneur - a transformer who reimages how things are done along the contract lifecycle, thereby unlocking commercial value and driving real, sustainable and profitable growth.

In this episode, Peggy is joined by Executive Business leader Kathy-Ann Quashie. Peggy and Kathy discuss the need for contract innovation in today's global and digital economy.

Marian Bloodworth, Partner in the Deloitte Legal Employment team and fellow partner, Kathryn Dooks, Deloitte Legal's Pay Transparency and Pay Equity Lead discuss the increasing trend of pay transparency, and in particular, the EU Pay Transparency Directive and its implications. Over the course of this podcast, we cover the key features of the Directive and the steps that employers caught by the Directive will need to take in order to comply.

Rebecca Butler, ESG Legal lead and employment law director and UK employment lawyer Harry Martin discuss the people aspects of the Corporate Sustainability Reporting Directive (CSRD), which we believe will be a key area within the S of ESG for HR and People teams in both the current and coming years. Over the course of this podcast, we will provide an overview of what the CSRD is and, in particular, the people aspects of the CSRD.

Peggy Pauwels explores the concept of a Contractpreneur - a transformer who reimages how things are done along the contract lifecycle, thereby unlocking commercial value and driving real, sustainable and profitable growth.

In this episode, Peggy is joined by Amy McConnell, global head of legal operations and business contracting at Vodafone. Peggy and Amy go beyond the contract lifecycle and explore what transformation means in the context of an inhouse legal team.

Peggy Pauwels explores the concept of a Contractpreneur - a transformer who reimages how things are done along the contract lifecycle, thereby unlocking commercial value and driving real, sustainable and profitable growth.

Introducing episode four, where we take a look into what we are doing at Deloitte. We are building a community of contract experts and contracting expertise to unlock value for our customers.