Throughout his career, Colin has seen technology as a key driver in improving how legal services are performed. His career has spanned industries, and he has witnessed a myriad of issues, from a systemic lack of interest in technology to the high cost of legal services barring entry for consumers. Now, his mission is to bridge the gap between the tech world and the legal world, advocating for the ways technology can be a useful tool for the lawyer’s toolbelt rather than a fear-inducing obstacle to effective legal work.

Key Takeaways

• Collaboration is defined by building and growing relationships with others outside your business function, actively learning from others working with you, and working together towards a shared goal. Collaboration is dynamic and can always be improved. Engagement is key to learning and building relationships.
• Understanding the legal tech ecosystem helps navigate the rapidly evolving landscape of technology in the legal profession. Businesses rely on data analytics, so legal departments need to be fluent in data analytics and that requires digitization.
• Colin Levy defines legal technology as technological solutions aimed at helping to bridge the gap between those delivering legal services and those in need of legal services enhanced by processes and people. Technology is driven by people, so it should meet them where they are. Change cannot be forced but is inevitable. It’s important to lead with empathy when doing technology training.
• Problem identification is the first step. Solution identification comes later. Design thinking helps make digital transformation easier and more accessible through visualization such as an infographic and color coding.
• AI will impact the legal business in many ways including billable hours, the hiring of lawyers and the training of lawyers. It will impact what it means to be a lawyer and what work is done by a lawyer.
• Businesses rely on data analytics, so legal departments need to be fluent in data analytics and that requires digitization.