LendAPI Podcast

In this episode, Rutger van Faassen talks with Kurt Weiss, VP of Products at Mastercard Identity, about how digital onboarding and identity verification are evolving in today’s fintech landscape. Learn how Mastercard Identity is helping banks and digital lenders bridge the gap between fraud prevention, compliance, and customer experience to drive better conversion and trust.

💡 What’s Inside This Episode?

• The origin story of Mastercard Identity and its acquisition of Ekata.

• Why legacy KYC systems are no longer effective for digital-first users.

• How digital onboarding is being reshaped by fintech innovation.

• The growing threat of fraud and how identity intelligence helps fight it.

• Why aligning fraud prevention and compliance is critical to user experience.

• How Mastercard Identity delivers real-time insights to improve conversion and trust.

🌟 Mastercard Identity is a proud partner of LendAPI! Explore their cutting-edge identity verification tools on the LendAPI Marketplace.

👉 Tune in now to learn how next-gen identity intelligence is reshaping the digital customer journey.
🎧 Available on YouTube, Spotify, and Apple Podcasts.

#LendAPI #Podcast #MastercardIdentity #DigitalOnboarding #KYCCompliance #FraudPrevention #CustomerExperience #Fintech #DigitalBanking #IdentityVerification #CustomerJourney

This week on the LendAPI Partner Podcast, we feature Chandan Maruthi, Founder and CEO of Twig, a company using AI to revolutionize customer support in the FinTech world.

What You’ll Learn:

• Why FinTechs struggle with seasonal support demand, and how Twig helps.

• How Twig’s AI responds to customer queries in just six seconds, dramatically improving SLA performance.

• The role of AI in enabling agents to focus on complex, high-value tasks.

• How automated help article generation augments existing knowledge bases.

• Why AI isn’t just efficient—it also boosts empathy and satisfaction in support interactions.

About Twig:
Twig is an AI-driven customer success platform designed to help FinTech companies scale support, meet SLA targets, and improve customer satisfaction. Their solutions blend automation with empathy, helping companies deliver fast, consistent, and effective support even during peak periods.

Hosted by Rutger van Faassen, this episode dives into the next frontier of AI-enhanced customer engagement.

👉 Listen Now and explore how Twig can transform your customer support operation.

📢 Discover more about Twig on the LendAPI Marketplace!

This week on the LendAPI Partner Podcast, we welcome Justin Chi, Co-Founder of Cold Email Hackers, to discuss the power of strategic B2B email outreach and what businesses need to know about efficient lead generation.

What You’ll Learn:

• How Cold Email Hackers evolved from a side hustle to a full-scale growth partner.

• Why client selection and collaboration are key to successful campaigns.

• The benefits of AI-personalized email outreach at scale.

• What realistic outreach metrics look like and how to measure success.

• Why outsourcing email campaigns can save time and deliver better results.

About Cold Email Hackers:
Cold Email Hackers specializes in scalable, personalized lead generation for B2B companies. By combining AI-powered tools with proven strategies, they help businesses build pipelines that convert. From prospecting to booking, they streamline your outreach process so you can focus on closing deals.

Hosted by Rutger van Faassen, this episode breaks down how to leverage cold email as a channel for consistent and smart growth.

👉 Listen Now and discover how Cold Email Hackers can help you scale your outreach with confidence.

📢 Explore more about Cold Email Hackers on the LendAPI Marketplace!

This week on the LendAPI Partner Podcast, we welcome Peter Renton, Founder of Renton & Co., to discuss FinTech trends, AI in lending, and the future of embedded finance.

What You’ll Learn:

• How Peter Renton transitioned from selling FinTech Nexus to launching Renton & Co.
• The evolution of AI in lending over the past decade.
• Why cashflow underwriting is becoming more accurate for loan pricing.
• The rise of embedded lending and why every FinTech company is moving in that direction.
• What it takes to successfully plan and execute major FinTech events.

About Renton & Co.:
Renton & Co. specializes in consulting, event planning, and digital media for FinTech and lending companies. With decades of experience in the financial industry, Peter Renton provides strategic insights on AI, cashflow underwriting, and emerging FinTech trends.

Hosted by Rutger van Faassen, this episode dives into the rapidly evolving lending landscape and the impact of AI-driven finance.

👉 Listen Now and stay ahead of FinTech industry trends with Peter Renton.

📢 Discover more about Renton & Co. on the LendAPI Marketplace!

This week on the LendAPI Partner Podcast, we welcome Rhett Roberts, Co-Founder and CEO of LoanPro, to discuss how loan servicing software is reshaping the lending experience for borrowers and lenders alike.

What You’ll Learn:

• How LoanPro started from windshield repair and became a leading loan servicing platform.
• The importance of understanding customer pain points to develop innovative lending solutions.
• Why loan administration and collections are just as critical as origination.
• How LoanPro ensures compliance in a rapidly changing regulatory landscape.
• The power of technology in delivering personalized lending experiences and improving loan performance.

About LoanPro:
LoanPro provides modern, API-driven loan servicing software that enables lenders to streamline loan administration, enhance customer engagement, and ensure compliance. Their platform is built to adapt to regulatory changes while offering seamless integrations and automation for both consumer and corporate lending.

Hosted by Rutger van Faassen, this episode explores how better technology leads to better lending and stronger borrower relationships.

👉 Listen Now and discover how LoanPro can optimize your loan servicing process.

📢 Discover more about LoanPro on the LendAPI Marketplace!

In this episode, Rutger van Faassen sits down with Michael Luxenberg, Co-Founder of Bankuity AI, to explore how their Advanced Bank Verification (ABV) technology is transforming the lending industry. Discover how alternative data is helping lenders improve profitability, inclusivity, and customer retention while reducing errors in loan applications.

💡 What’s Inside This Episode?

• The founding story of Bankuity AI and its mission to fix inefficiencies in lending.
• How 85% of loan applications contain errors that technology can correct.
• Why Advanced Bank Verification (ABV) is a game-changer for assessing customer financial wellness.
• How lenders can take on more customers without increasing risk.
• The importance of financial inclusivity and responsible lending in today’s economy.

🌟 Bankuity AI is a proud partner of LendAPI! Explore their cutting-edge solutions on the LendAPI Marketplace.

👉 Tune in now to learn how AI-driven financial insights are shaping the future of lending! Don't forget to subscribe for more episodes.

🎧 Available on YouTube, Spotify, and Apple Podcasts.

#lendapi #podcast #bankuityai #lendingtechnology #financialinclusion #advancedbankverification #fintech #ai #datadrivenlending

In this episode, Rutger van Faassen sits down with Wagner Lopes, Executive Director at Luby Software LLC, to discuss Luby’s journey from building websites to delivering complex software solutions for the financial sector. Wagner shares insights into their customer-first approach, the power of client relationships, and how their flagship product, Switch Boss, is helping financial institutions create custom financial products with ease.

💡 What’s Inside This Episode?

• The evolution of Luby, from web development to financial software innovation.
• How word-of-mouth referrals have driven Luby’s business growth.
• The power of Switch Boss, Luby’s core product for creating tailored financial solutions.
• Why understanding client goals and automating processes leads to greater efficiency.
• The importance of trust, collaboration, and joint ventures in expanding financial solutions.

🌟 Luby Software LLC is a proud partner of LendAPI! Explore their cutting-edge solutions on the LendAPI Marketplace.

👉 Tune in now for an insightful conversation on the future of financial software development, and don’t forget to subscribe for more episodes!
🎧 Available on YouTube, Spotify, and Apple Podcasts.

#LendAPI #Podcast #LubySoftware #FinTech #FinancialSoftware #Automation #ClientRelationships #Innovation #CustomSolutions

This week on the LendAPI Partner Podcast, we welcome David Himmel, Enterprise Partnerships Director at Walnut Insurance, to discuss how embedded insurance is reshaping financial services.

What You’ll Learn:

• Why Walnut Insurance was founded to bridge technology gaps in the insurance sector.
• How embedded insurance simplifies lending processes and improves customer experience.
• A real-world success story on how Walnut helped a Canadian neo bank integrate tenant insurance seamlessly.
• The importance of claim status notifications for lenders managing risk.
• How Walnut’s API-driven technology enables seamless insurance integration in just 30 days.

About Walnut Insurance:
Walnut Insurance specializes in embedding insurance into financial products, making it easier for businesses to offer coverage within their existing services. With a strong focus on creditor insurance, tenant insurance, and custom-tailored insurance solutions, Walnut helps financial institutions create smarter, more user-friendly insurance experiences.

Hosted by Rutger van Faassen, this episode explores the evolving world of insurtech, embedded finance, and how APIs are transforming insurance offerings.

👉 Listen Now and discover how Walnut Insurance can help you integrate smarter insurance solutions.

📢 Discover more about Walnut Insurance on the LendAPI Marketplace!

This week on theLendAPI Partner Podcast, we welcomeDiarmuid Thoma, Head of Fraud and Data Strategy atAtData, to discuss howemail validation and fraud prevention play a crucial role in managing business risk.

• How AtData was founded in1999 and evolved into afraud prevention leader, rebranding in 2022.

• Thepower of processing 125 billion data signals per month to enhance fraud detection.

• Whyhave 99% of emails processed been seen before, and how does this help businesses mitigate fraud risks?

• It is important to identify high-risk domains, with over100,000 new fraudulent domains created daily.

• A real-world success story showcasing how AtData’s solutions help businessesreduce fraud and improve onboarding processes.

AtData is a leader inemail intelligence and fraud prevention, helping businesses verify customer identities, reduce fraudulent sign-ups, and optimize client onboarding. Theirhigh-risk domain identifier model is a breakthrough innovation in digital fraud detection.

Hosted by Rutger van Faassen, this episode delves into thefuture of fraud prevention and cybersecurity.

👉Listen Now and discover how AtData can enhance your risk management strategies.

📢Discover more about AtData on theLendAPI Marketplace!

What You’ll Learn:About AtData:

We’re excited to featureTomas Kampos, CEO & Co-Founder ofSpinwheel Solutions, on this week’s episode of theLendAPI Partner Podcast.

• Whyfinancial infrastructure gaps cause friction in managing liabilities.

• HowSpinwheel Solutions is simplifying financial management for both consumers and institutions.

• The impact ofuser experience on loan performance and customer satisfaction.

• Howcredit unions can leverage Spinwheel’s tools to improve balance transfers and financial engagement.

• Tomas’s personal journey and how it shapedSpinwheel’s mission.

Spinwheel Solutions is on a mission to transform financial infrastructure by making liability management seamless and user-friendly. TheirB2B solutions help financial institutions create better user experiences that drivehigher engagement, retention, and loan performance.

Hosted by Rutger van Faassen, this episode dives into the future offinancial technology and how companies like Spinwheel are reshaping financial management.

👉Listen Now and explore how Spinwheel Solutions can enhance your financial offerings.

📢Discover more about Spinwheel on theLendAPI Marketplace!