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Welcome back to Lending Leadership: The Creative Brief!
On today’s episode, we’re taking you behind the microphone for a podcast about podcasting. We’re joined by our good friend Larry Roberts of LarryRoberts.com and Red Hat Media—a true podcasting pro with years of experience helping brands and individuals grow their authority in the digital space.
Whether you’re a loan officer curious about starting your own show or just wondering if there’s still room to stand out in a crowded podcast world, we’re digging deep with expert advice and actionable tips. From overcoming nerves to getting the right gear and harnessing the power of storytelling (and even AI!), we cover everything you need to know to start or level up your podcast journey.
We dive into what it really takes to build authority as a loan officer, real estate professional, or entrepreneur in today’s digital world. Larry explains why having a podcast is one of three pillars (alongside a book and speaking engagements) for becoming a recognized leader in your industry. We talk about guesting on other shows as a low-pressure entry point, bust myths about podcast oversaturation, and unpack the power of authenticity: why listeners crave real, unscripted conversations.
Larry shares his own behind-the-scenes journey: from comedy podcasts in a corporate cubicle to being called into HR for “too-blue” content, to finding his stride with shows that are as unique as their hosts. He recounts the lessons from awkward early recordings to using AI tools—and how the reputation around these tools is shifting fast.
We also get technical: lighting, microphones, cameras, and recording environments. Whether you’re thinking about just hitting record on your closet or building a pro-level home studio, Larry demystifies the process and proves you don’t need to break the bank to get started.
And for those worried about “what would I even talk about every week?”—we discuss practical ways to use AI (like ChatGPT) to spark fresh episode ideas, build scripts, and keep your content pipeline flowing.
Key Takeaways:
From sharing laughs about being “too chatty” in class to building sustainable influence in your field, this episode is packed with encouragement and practical steps for anyone considering the podcast path. Whether you want to be on the mic, behind the scenes, or somewhere in between, we hope you walk away ready to make your ripple in the podcasting pond.
Welcome back to Lending Leadership: The Mortgage Pros—your go-to podcast for practical wisdom, actionable advice, and real talk on building a successful career in the mortgage industry.
Over the past few months, we’ve seen a real uptick in listener engagement, and we love it! So this episode, we wanted to do something a little different. Instead of focusing on a set topic, we dove into our mailbag and tackled the questions you, our listeners, have submitted via our site. We’re always striving to keep the show relevant and helpful, and what better way to do that than by answering what’s on your mind?
We had a lot of fun with this format, and based on the volume and quality of the questions, we’re sure we’ll revisit it in future episodes.
Key takeaways:
We appreciate every question and story you bring us. If you liked this episode, please hit that like button, leave us a five-star review, and most importantly—keep sending those questions! We’re here to support you in building a business and a life you can be proud of in the ever-changing world of mortgage lending.
Robert, Tom, & Dave
Welcome back to Lending Leadership: The Creative Brief—your trusted resource for building bold brands and thriving careers in the lending world.
In this episode, we’re diving deep into what it truly means to stand out as a loan officer in today's crowded marketplace. We’re joined by the dynamic Trevor York from Linkspot, whose fresh perspective and storytelling skills left a lasting impression at our recent sales rally. His now-famous mantra, “different is better than better,” has inspired many in our network to break away from the pack and redefine what connection really means in client relationships and personal branding.
Together with Trevor, we explore why authenticity and creativity should take priority over the old standard of competence marketing in lending. Trevor shares the journey that led him from feeling like an outlier in a traditionally conservative industry to becoming a creative force, guiding others to find their voice, communicate with confidence, and forge more meaningful links with their communities. He also sheds light on the psychology of trying “something different,” and how overcoming fear can lead to memorable, resonant branding.
We also get personal—discussing everything from unique gift-giving to the roles that alter egos, personal quirks, and hobbies can play in building a brand that’s both memorable and true to you.
If you’re looking for actionable tips, permission to take creative risks, and an inside look at why standing out is the new standard for success in lending, this is one episode you won’t want to miss.
Key takeaways:
Tune in, take notes, and get ready to start doing things differently—because better is good, but different makes you unforgettable.
Don’t forget to like, subscribe, and follow Trevor for more inspiration, or reach out if you’re ready to have him energize your next event. As always, thanks for joining us on Lending Leadership: The Creative Brief.
Rach & Rinn
Welcome back to Lending Leadership: The Mortgage Pros—your front-row seat to candid conversations about the ever-evolving mortgage industry.
On today’s episode, we decided to kick back, relax, and embrace a looser format. With Tom out and just the two of us, Robert Fillyaw and Dave Holland, at the helm, we traded structure for a little “chewing the fat.” From Vegas trips and Grateful Dead concerts to AI’s impact on mortgages and the existential debate over one gorilla versus a hundred men, no topic was off-limits.
We took a deep dive into how AI is changing the way we work (and parent), the industry’s consolidation, and even made bold predictions for the next football season. If you're looking for a heavily scripted mortgage masterclass, you might want to skip ahead—today is all about real talk and laughs between two industry veterans.
Key takeaways:
Thanks for joining us for this no-holds-barred episode of Lending Leadership: The Mortgage Pros. If you’re feeling lost in the mortgage maze or just want to chat business, leadership, and strategy—drop us a line. No pressure, no expectations, just good conversation.
Don’t forget to hit subscribe and leave us that five-star review—we appreciate every single one.
Until next time, this is Robert and Dave, reminding you: the only constant in mortgages—and life—is change. Stay curious, stay connected, and keep leading.
Robert, Tom, & Dave
Welcome back to Lending Leadership: The Creative Brief! We’re excited to bring you a powerful and practical episode focused on a life event that touches so many—divorce—and how it intersects with one of the biggest financial assets most people have: their home.
This week, Rachael sits down with friend and coworker Amy Malamut, who brings a truly unique perspective to the table. Amy spent over a decade as a divorce attorney, and now she’s a leading mortgage loan officer and part of one of New Jersey’s top teams at HMA Mortgage. It’s this rare combination of legal expertise and mortgage know-how that makes Amy the ideal guest to walk us through the overlooked pitfalls—and critical opportunities—presented when real estate and divorce collide.
In this episode, we dive deep into why the mortgage process is often left until the last minute during divorce proceedings, and the costly consequences that can result. Amy shares eye-opening real-world stories about clients who did everything right by coming to her early—and some who waited until the eleventh hour and faced far more stressful outcomes.
Key takeaways:
Divorce is difficult enough without added financial surprises or setbacks. If you or someone you know is facing these challenges, don’t hesitate to get expert advice early. We’ll have Amy’s contact info and social links available in the episode notes—share this with anyone who might need it!
Download Amy's Divorce Income Analyzer.
Thank you for tuning in to Lending Leadership: The Creative Brief—we’ll see you next time!
Rach & Rinn
Welcome back to Lending Leadership: The Mortgage Pros—your go-to podcast for honest, unfiltered conversations about growing your mortgage career and leading at the highest level.
On today’s episode, we opened up about one of the most pivotal (and misunderstood) transitions in the industry: moving from being a successful loan officer to stepping into a leadership role. If you’re thinking about taking the leap from originating to managing or leading a team, this is the episode you can’t afford to miss.
We dove deep into the real-life challenges of going from loan officer to leader—how it’s not a “next-level” for everyone, why personality fit matters, and the truth about compensation and workload. We reflected on the industry-wide leadership shortage and why many high-producers struggle in management positions. From the pitfalls of riding your own pipeline to the ego-checks required to lead successfully, we covered it all. We also explored the tough moments of leading peers who were once your direct competition and how to build a team culture rooted in service, not just numbers.
Key Takeaways:
We hope today’s episode clears up some of the myths around “climbing the ladder” and helps you clarify your own goals and motivations. If you’re already in leadership and have stories or lessons learned, or if you’re considering the jump and want to talk through what to expect, we’d love to hear from you!
Don’t forget to like, subscribe, and share—so you never miss an episode of Lending Leadership: The Mortgage Pros.
Robert, Tom, and Dave
Welcome back to Lending Leadership: The Creative Brief—the podcast where we break down the art and science of mortgage marketing and leadership.
Today, we dove straight into one of the fundamental questions every loan officer and marketing professional faces: what really is marketing, and what is it not? With both of us—Rachael Tresch and Corrine Bibb—on the mics this week, we brought the full energy of our marketing circus to the conversation, painting a vivid picture about how all the moving parts of marketing, from advertising to PR to sales, fit together into a cohesive strategy.
To kick things off, we set the scene with our “circus analogy.” We walk you through the difference between advertising, promotion, publicity, public relations, sales, and how it all rolls up into marketing. Throughout the episode, we explore why so many people stop at just promoting (walking the elephant through town) and overlook the full, strategic process of marketing that can drive real business results.
We dig into why layering is key to a successful marketing plan, examine why consistency and business planning are so crucial, and share ideas for reaching your desired audience without overwhelming them—or yourself. As always, our discussion is filled with practical steps, candid reflections, and a little encouragement to keep things simple and strategic—no need to juggle it all at once.
We round out the episode with a challenge: take a hard look at your own marketing strengths and gaps (SWOT time!), and really define who your target client is. And as always, we invite you to share what you’re learning, what works for you, and where you might be stuck—after all, we’re all in this circus together.
Key takeaways:
We’d love to hear your stories, your ideas, and how you define “marketing” in your own practice—reach out and let us know! Don’t forget to like, comment, and share the show, and remember: we’re all in this circus together, so let’s make our acts the best they can be. See you next time!
Rach & Rinn
Welcome back to Lending Leadership: The Mortgage Pros. In this episode, we’re diving deep into a timely and critical topic: the elusive “Refi Boom.” While it seemed like we were on the brink of a refinance surge not too long ago, rising rates have complicated things. Still, with expectations for a potential boom in the next 6–12 months, we’re unpacking what a refinance boom really means, how to prepare now, and how to capitalize when it hits.
We kick off by defining exactly what constitutes a “refi boom” in today’s environment, why it’s so crucial to be perpetually ready, and how market volatility presents both challenges and windows of opportunity. We dissect the importance of staying in front of your database, leveraging automation, and differentiating yourself from the big servicers who are sharpening their tools for this very moment.
We don’t just stop at theory — we walk through practical ways to segment and reach your client list, how to coordinate with your team and operations, the role of automation, and why it’s vital to maintain your purchase pipeline even when refis are flying in. We also get candid about what happens if your company isn’t up to speed, and why the next boom won’t look anything like 2021. Throughout, we share both tactical tips and strategic mindset shifts to maximize your opportunities, build lasting client relationships, and keep your business future-proof.
5 Key Takeaways:
Whether you’re a seasoned LO or just getting your feet wet, now’s the time to prep your systems, strengthen your client connections, and coordinate closely with your operations team. Start making those calls — your future pipeline (and sanity) will thank you.
Give us a five-star rating, hit that subscribe button, and let us know in the comments how you’re preparing for your next refi boom.
Robert, Tom, & Dave
Welcome back to Lending Leadership: The Creative Brief.
In today's episode, we're talking about our sales rally--a tool we use here at HMA Mortgage for fostering collaboration and innovation within our team. While we're likely bustling around at our own sales rally as you listen to this, we're excited to share insights on why showing up, leaning in, and sharing ideas can significantly transform your business landscape.
As we navigate through this episode, we explore the immense potential of events like sales rallies in bringing together loan officers, partners, and leadership teams from different regions and sectors. We'll discuss the collaborative energy these gatherings ignite and their essential role in nurturing both personal and organizational growth.
Key Takeaways:
As we gear up for our own sales rally, we're excited to bring these ideas to life and explore their impact on our team's growth. We're eager to share our experiences and learnings with you in future episodes. Remember, it's not just about the event hype; it's about using it as a launchpad for growth and collaboration.
Thanks for tuning in to Lending Leadership. We'll catch you next time with more insights and updates!
Rach & Rinn
Welcome to Lending Leadership: The Mortgage Pros, your go-to podcast for mastering the mortgage industry and developing leadership skills. In this episode, we're talking about the art of overcoming objections in the mortgage business.
We're excited to have a detailed discussion about how to handle objections like a pro—whether they come from buyers or realtors—and turn a "no" into a "let's talk." Hosts Robert Fillyaw, Dave Holland, and Tom Mills explore common objections faced by mortgage professionals and provide strategies to effectively overcome them.
We cover that particularly well-known hurdle: "I already have a preferred lender." Understanding the psychology behind these objections can help us skillfully navigate these conversations and convert skepticism into potential partnerships.
Turning to client objections, we focused on rate-based concerns and the misconceptions surrounding them. We emphasized the importance of understanding the buyer's long-term goals and providing advisory support to align their mortgage decisions with their financial plans.
5 Key Takeaways:
We hope this episode empowers you to view objections as stepping stones rather than stumbling blocks. Remember, your ability to handle objections with skill and empathy plays a significant role in your success as a mortgage professional.
And the trivia answer is: According to NerdWallet's 2025 Home Buyer Report, 62% of Americans say that a 20% down payment is required to buy a home.
If you have feedback, stories to share, or specific objection-handling techniques that work for you, reach out to us! We'd love to incorporate your insights into future episodes. Don't forget to like, subscribe, and share our podcast with your network. Until next time, thank you for joining us on Lending Leadership: The Mortgage Pros.
Robert, Tom, and Dave
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