Len interviews Jeff Lage who is the Vice President of B&B Manufacturing. The reason that I interviewed Jeff is that he has a wonderful perspective about what his job is, how he should manage a business and how he should both grow the business and serve the special interests of employees, clients and share holders. In this first part, Jeff gives a great view of his approach to training his people; what causes people to take themselves out of the company; the value of character; and, turnover.