This is the Introduction of the book in which the authors explain why they wrote the book and they introduce the three types of problems that they detail in the book: stupid, difficult and Wicked Problems. And more importantly the demand that No Blame is an integral to the success of any problem solving effort. This is key to "Change without Reprisal." And they invoke a mantra that they tout: "It is ok to be wrong." Enjoy.

This is the last episode of this podcast. Dr. Elbie has one last meeting with Mr. Grimes to provide his bi-weekly report and tracking of results. Mr. Grimes gives Dr. Elbie the most recent financials and everyone lives happily ever after.

BTW, I am going to write another book and I need help. I was either going to end this podcast or I was going to ask for feedback as I try my next book on the Scientific Paradigm as it applies to a War on Waste, Quantum Leap Company. There appeared to be a lot of interest in my segments over the last year on my views of science as it relates to business. My concept for this next book is really weird. It will be a story but it has a funny angle. Maybe, it is crazy but I need feedback. Contact me at [email protected] with any suggestions. I have written 60 pages of the book and I need help with 2 things: the concept of how Calvin communicates with his new friends (need to listen to find out) and a good title for the book. I hope you can help. Let me know the extent of your interest in this topic, if any.

Best.

This episode is the end of the War on Waste Program. Grimes and his banker award the best presentations and ideas. And the banker summarizes the solution to his problem

And Mr. Grimes and Dr. Elbie come to a resolution of what the War on Waste Paradox really is all about.

As any good whodunnit, the paradox is presented on the last page of the book before the conclusion where everything gets tied together.

In this episode, we are wrapping up the War on Waste program. Employees are making their presentation to Mr. Grimes and Mr. Thompson (the company banker). The presentations go smoothly and Mr. Thompson asks the classes to help him with a waste at his bank. A fun exchange for all.

In this episode, the class goes thru a detail of the steps needed to create a specific product. This leads to two things: a rearrangement of equipment and a better understanding of how wrong the numbers in the MRP system really are. The results are a phenomenal improvement in cycle time for the product.

In the insights section of the chapter, Len discusses the difference between treason and resistance to change. And the insight is a very strong rationale for dealing aggressively with Black Knights.

In this episode, we see the real value in the 5/67 Thinking and how lead time and bottlenecks play a role in factory output.

But more importantly, the hero of our book is in for a big surprise from his work mates. They literally blow him away.

In this episode:

1. Mac gets into a discussion of the 6 different systems that comprise those that are affected by change.

2. Mr. Grimes is struggling to deal with the War on Waste Paradox. He has identified a couple of corollary paradoxes but not the one Dr. Elbie is helping him find.

3. In the insights section, Len discusses the way that energy plays a big role in understanding why the War on Waste works and what is required to sustain the progress achieved during the program.

In this episode:

1. Chris is still defending his finance department and Mac and the class show him a couple of flaw in the accounting system and how they affect the information he gives to Mr. Grimes.

2. The class gets into a discussion of the most important number to measure in a company and it isn't profits. Maybe you can figure out what it is.

3. John, the head of IT, comes into class with his tail between his legs after he makes a big discovery. And he mans up big time.

This episode involves 3 key points:

1. It concludes the argument between the head of IT and Dr. Elbie with Mr. Grimes jumping in to get a few licks on John the head of IT.

2. A similar argument with Chris Snyder, the CFO, who believes that he and the managers could do the WOW training if they were given a Train the Trainers program. Argument ensues.

3. Mr. Grimes has another discussion about "The War on Waste Paradox."

As the book comes to an end, you can sense people letting off steam in class and this is the fun part. It is like the climax of a Verdi Opera. And we aren't over yet.

This is probably the most animated section of the book. Over the years, this type of encounter has occurred with just about every section of the business. Most people think the world spins around them. Unfortunately, it doesn't. And in this episode, you get to listen to the angry exchange between one such individual and Dr. Elbie. I had an encounter almost exactly like this in one of my best clients. The fun part is that it turned out OK. But it is in doubt for a little bit. Enjoy.