In this episode, the class goes thru a detail of the steps needed to create a specific product. This leads to two things: a rearrangement of equipment and a better understanding of how wrong the numbers in the MRP system really are. The results are a phenomenal improvement in cycle time for the product.

In the insights section of the chapter, Len discusses the difference between treason and resistance to change. And the insight is a very strong rationale for dealing aggressively with Black Knights.