In this episode, the more significant of the two parts, Jeff explains how they now deal with new hires and describes his unique approach there. He expands on how they measure employees in periodic and annual reviews. He describes how they bring Admin and Engineers into the company, a unique approach. He opens up to where they are going and how they are dealing with with New Product Introduction and the issues that this creates in employees. And finally he answers the question, how can he compete against low cost foreign competitors. His answers are interesting and positive.