Douglas Ferguson is an entrepreneur and human-centered technologist with over 20 years of experience. He is the founder and president of Voltage Control, an Austin-based facilitation agency that specializes in helping teams work better together through participatory decision making and design-inspired facilitation techniques. He has helped transform teams from U.S. SOCOM, the Air Force, Adobe, Dropbox, Fidelity, Vrbo, Liberty Mutual, Humana, and SAIC.In this episode of the Unprofessional PodcastWhat is Kata and facilitation managementUnderstanding your customerThe power of diversifying business modalitiesThe shadow side to inclusivity Assessing the rules to know how to bend themThe need for neurodiversityFollow Douglas:Instagram: https://www.instagram.com/voltagectrl/ (@voltagectrl)IG personal: https://www.instagram.com/the_dug/ (@the_dug)Website:http://voltagecontrol.com ( voltagecontrol.com)Connect with HilaryWebsite: http://hilarycorna.com/ (hilarycorna.com) IG: https://www.instagram.com/hilarycorna/?hl=en (@hilarycorna)Youtube: https://www.youtube.com/channel/UCSysJ_sppqm8IZSt452Ra6A (Hilary Corna) This show is produced byhttp://soulfireproductionsco.com/ ( Soulfire Productions)