In this episode of Lending Forward hosted by Hannah McManus, special guest Steve Richman brings his signature storytelling style paired with fun pop culture insights to help mortgage and real estate professionals reframe their mindset in a challenging market.

From Matt Damon’s casting revelations to lessons from the TV show The Office, Steve shares how loan officers can shift their perspective, find the fun, and thrive by making the customer their biggest fan. Plus, we dive into using AI in a way that makes sense for you, micro-goals, and the Japanese philosophy of Kaizen to create lasting success.

Tune in for a fun, thought-provoking conversation that will leave you inspired to lend it forward!

Lending Forward is the home for real discussions about the industry we love. Hear first-hand accounts every week from the people at the heart of the business – Mortgage Bankers, Realtors, Financial Advisors, Coaches, and more – as they cultivate transparency around the future of lending.

So tell us, how are you lending it forward?