Find full show notes and links at: https://gocamp.pro/ownerspod/camp-corporate

In this episode of the Camp Owners Podcast, guest Mario Del Cueto from Mountain Camp Marin shares valuable strategies from his corporate experience that he integrates into camp management. From improving team communication, enhancing interviews, and capturing valuable performance data to solving problems and getting feedback from parents, campers, and staff, Mario provides actionable insights. He also dives into innovative onboarding practices, leveraging the 80-20 rule, and abundant recognition systems. Listen for practical tips on how to apply these learnings to elevate your camp operations. Join hosts Howie Grossinger and Kelly Schuna as they explore these themes in depth with Mario.

Highlights:

• 03:46 Introducing Mario
• 05:32 Mario's Journey from Corporate to Camp
• 09:35 Corporate Best Practices for Camps
• 10:37 The Importance of Standard Operating Procedures (SOPs)
• 14:01 Scoring and Evaluating Camp Staff
• 26:21 Streamlining the Application Process
• 37:18 Onboarding and Training Insights from the Corporate World
• 39:51 Addressing Staff Struggles Early
• 43:08 Creating a Culture of Feedback
• 44:05 Empowering Staff with the Better Board
• 45:40 Lessons from Business Books for Camps
• 47:05 Stakeholder Input: Campers, Parents, and Staff
• 50:15 Recognition and Rewards at Camp
• 59:41 Applying the 80/20 Rule in Camp Management
• 01:04:24 Answer-First Communication
• 01:06:17 Rapid-fire Questions

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Links from this episode at: https://gocamp.pro/ownerspod/camp-corporate

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• Howie Grossinger - Co-owner/Director - Camp Robin Hood, Partner - Camp Walden & Madawaska Camps
• Kelly Schuna - Owner - Hidden Pines Ranch
• Mario Del Cueto, Camp Director - Mountain Camp Marin

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