We are back One.Last.Time before we release our biggest and very last episode for 2019, featuring Planet Fitness CEO, and the game-changer himself, Chris Rondeau on Lessons in Leadership!

Not only will Monday, 12/16/19 be the absolute final episode of the year before we go dark until 2020, but it will include a HUGE CONTEST where anyone is eligible to win $500!

Stay tuned for next week’s email with 3 easy steps on how you can enter for a chance to win!

Today’s episode covers a fundamental component of our success and the bread and butter of our business on a daily basis.

Austin, TX Regional Director and Regional Managers, Antonio Leon, Stephen Olivo, and Anthony Flores stopped by to talk all things Customer Service!

Take a listen in as we talk on why the little things matter, A.I and being replaced by robots, generating energy, and our discussion gets surprisingly scientific.

“Customer Service costs us nothing but costs us everything if we don’t provide it.”

Be sure to follow Lessons in Leadership on Soundcloud to get a head start on the contest!