In this episode of Lessons in Legacy by Santori & Peters, host Ryan Neupaver is joined by Kathy Battis, owner of Bethel Bakery and a true icon in Pittsburgh’s small business community.
Kathy shares the heart and history behind her multigenerational business and what it means to bake more than just pastries—she’s baking a legacy. From serving the Pittsburgh Penguins to raising the next generation of bakers in her family, Kathy reveals how customer care, consistency, and connection have kept her business thriving for decades.

Takeaways:

- Legacy starts with people. Whether it’s her customers or her granddaughter helping out in the store, - Kathy emphasizes that relationships are at the heart of everything.
- Consistency matters. Great product is important, but great experience is what keeps people coming back.
- Customer service is an attitude. Treat every customer like royalty—know their names, notice their moods, and make them smile before they leave.
- Respect your employees. A business is only as strong as the team behind it. Show appreciation and build a positive culture.
- Start them young. Bringing her granddaughter into the bakery shows how legacy is lived out in daily actions, not just business plans.
- Success isn’t just about growth—it’s about gratitude. From walking orders to cars to recognizing the value of a thank-you, small touches leave lasting impressions.

In this episode of 'Lessons in Legacy' by Santori & Peters, host Ryan Neupaver is joined by Tim Tannert, EOS® Implementer and CEO of CultureCures. Tim shares his journey from high-achieving CEO to an intentional leader focused on purpose, family, and sustainable business growth. Through stories of personal struggle and transformation, Tim delivers actionable insights for business owners, executives, and individuals seeking more balance, fulfillment, and impact in both work and life.

Takeaways: 
- Success Needs Intentionality. Chasing titles or growth without purpose leads to burnout. Define success on your own terms
- Build a team of experts. Surround yourself with trusted advisors — legal, financial, and operational — so you can focus on what you do best
- Join a peer group. CEO peer groups offer invaluable perspective, accountability, and connection to help you grow.
- Use an operating system. Every business needs structure. EOS gives you simple tools to align vision, drive execution, and build healthier teams.
- Integrate work and life. Instead of balancing work and family, bring them together. Involve your loved ones and live your values in both worlds.
- Lead yourself first. Self-discipline is key. If you can manage the “person in the mirror,” you can manage anything.
- Focus on the gain, not the gap. Celebrate how far you’ve come instead of obsessing over how far you still have to go.
- Keep learning and applying. Books like Traction and The Gap and the Gain provide tools — but real growth comes when you act on them.

00:00 Mastering Self-Control for Lifelong Success

00:19 Introduction to Lessons and Legacy Podcast

00:46 Meet Tim Tanner: From Pharmacist to CEO

01:37 Challenges in Leadership and Business Growth

04:10 Implementing EOS: A Game Changer

05:29 The Importance of Vision, Execution, and Accountability

07:51 Delegation and Building a Strong Team

15:46 Leveraging Advisors and Peer Groups for Success

18:00 The Challenge of Work-Life Balance

18:19 The Importance of a Peer Group

19:23 Struggles and Lessons in Family Management

22:42 Work-Life Integration Strategies

25:18 Essential Steps for Business Owners

29:33 Recommended Reading for Entrepreneurs

30:05 The Gap and the Gain

34:38 Conclusion and Contact Information

In this episode of 'Lessons in Legacy' by Santori & Peters, host Ryan Neupaver engages in a detailed conversation with Dick Singer, a seasoned master chair for Vistage Worldwide. They discuss Dick's diverse journey from starting in the broadcasting industry to mentoring business leaders at Vistage.

Takeaways:
- Start Succession Planning Early (Ideally 10+ Years Out). Waiting too long is one of the biggest mistakes business owners make. Early planning allows for smoother transitions, better tax strategies, and leadership development.
- Your Business Is Not Worth What You Think It Is. Many owners overestimate value based on revenue alone. Always get a professional valuation to understand true market worth—including assets, goodwill, and industry multiples.
- Have an Operating Agreement, Even with Friends or Family. Partnerships, no matter how close, must plan for the worst. Without a clear exit or dispute resolution plan, legal battles can derail the business.
- You May Have to Outgrow the Team That Got You Here. Founding team members often can’t scale with the business. Growth requires tough personnel decisions and putting the right people in the right seats.
- Your Successor Will Lead Differently, and That’s Okay. Successful transitions require the founder to trust and empower the next leader—even if their style is different.
- Imposter Syndrome Is Common, Even Among Top Leaders. Many accomplished leaders still question their worth. Supportive peer groups and honest mentorship help navigate this quietly common challenge.
- Ask, Don’t Tell: Great Leaders Ask the Right Questions. Whether coaching or advising, the most effective leaders resist giving answers and instead guide others to discover their own.
- Do the Thing You Fear. Facing fears builds long-term confidence. Growth—personal or professional—often begins just outside your comfort zone.
- Integrity Isn’t Easy—Do the Right Thing Anyway. Doing the right thing can be lonely or costly in the short term, but it’s the cornerstone of meaningful leadership and trust.
- Use Your Advisor Bench: CPA, Attorney, Financial Planner, Coach. No leader should go it alone. A strong, multidisciplinary team of trusted advisors is crucial to navigate succession, valuation, growth, and legal complexity.

00:00 Introduction and Personal Mantras
00:26 Welcome to Lessons and Legacy
00:50 Meet Dick Singer: Broadcasting Beginnings
03:40 Entrepreneurial Journey and Challenges
07:30 Transition to Vistage and Mentorship
09:54 Leadership Traits and Imposter Syndrome
12:22 Succession Planning Insights
16:37 Valuation and Partnership Pitfalls
21:12 Elevating Your Business
22:39 Parting Wisdom and Closing Thoughts

In the second episode of the 'Lessons and Legacy' podcast by Santori & Peters, host Ryan Neupaver sits down with Robyn Sechler, VP of Partnerships at Good Trusts. Robyn shares her personal journey of preserving family memories, inspired by her father's passing. She emphasizes the importance of securing family stories and the evolving technology that assists in keeping these memories alive. 

Takeaways:
- Capturing family stories ensures their legacy lives on for future generations.
- Storytelling strengthens connections between generations and helps shape personal values.
- Regret often comes from missed opportunities—document loved ones’ stories while you can.
- Technology makes preserving memories easier, but balancing old and new formats keeps them accessible.
- Digitizing photos and videos prevents deterioration and allows memories to be shared widely.
- Small, unexpected moments can become priceless memories when preserved.
- Estate planning isn’t just about wealth—it’s about ensuring your legacy includes family stories.
- Scheduling regular moments to document family history prevents valuable time from being lost.
- You don’t need a big production—just start recording, even if it’s with a simple phone.
- If you don’t define your legacy, someone else will—take action to preserve your story.

00:20 Introduction to Lessons and Legacy Podcast
00:47 Meet Robyn Sechler
01:37 Robyn's Personal Story: The Value of Memories
02:59 The Unexpected Recording
04:36 Sharing the Recording with Family
07:41 From Personal Experience to Professional Mission
08:43 Good Trust: Protecting More Than Just Assets
12:17 Technology's Role in Preserving Memories
14:12 The Problem with Digital Storage
14:44 The Return of Digital Cameras
15:09 How to Start Preserving Family Memories
16:18 The Importance of Family Portraits
18:11 Digitizing Old Memories
20:28 Creating Timeless Messages for Future Generations
21:28 A Grandmother's Love Story
25:23 The Urgency of Preserving Memories
26:12 Conclusion and Final Thoughts

In the first episode of the “Lessons in Legacy” podcast from Santori & Peters, President, Ryan Neupaver sits down with his father, Al, a former CEO and Navy Veteran, whose journey spans from the United States Naval Academy to the nuclear submarine force, and later, leading companies at Amatec and WABTEC.
He shares insights on leadership, family, and financial success, offering valuable lessons on building a lasting legacy.

Takeaways:

• Great leadership starts with caring for your people.
• Doing the right thing isn’t always easy, but it’s always necessary.
• Your success isn’t based on how much money you have but what kind of legacy you left.
• Planning ahead is essential to ensuring your legacy lasts for generations.
• Finding someone you trust for financial and career advice is invaluable.
• It’s important to have a trusted mentor who helps define your goals and provides valuable guidance.