In this episode, we will delve deeply into the evolving world of chatbots and voice assistants. Our guest, a leading expert in conversational AI, will share insights on the current state and future potential of these technologies. We will explore how chatbots have transformed from being mere novelty tools to essential components of modern communication and customer service.
During our discussion, we will discover the complexities behind developing a chatbot, the importance of user experience in conversational design, and the challenges developers face in making these bots feel more human-like. Furthermore, we will discuss the delicate balance between creating helpful, engaging bots and avoiding the pitfalls that can lead to user frustration.
Join us as we unpack the nuances of chatbot interactions, examine real-world applications, and consider the ethical implications of AI-driven conversations. Whether you are a tech enthusiast, a business leader looking to enhance customer engagement, or just curious about the technology shaping our interactions, this episode offers valuable insights into the fascinating world of chatbots and voice assistants.
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Inspiring resources
https://www.goodreads.com/book/show/55867862-ai-assistants
https://cloud.google.com/dialogflow
https://www.conversationdesigninstitute.com/communications/what-is-conversation-design
https://x.com/stanfordnlp
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Other mentions:
https://www.pushkin.fm/podcasts/the-happiness-lab-with-dr-laurie-santos/mistakenly-seeking-solitude
https://www.technologyreview.com/2017/08/15/149854/eliminating-the-human/
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Follow Agnieszka and her ideas:
https://x.com/agawalcz
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