Genesys' 2025 State of Customer Experience report came out, so let's give it a gander! In part 1, we'll look at the consumer side. For part 2, we'll look at the CX leader side.So, let's go. Here's the LinkTree: https://linktr.ee/caffcx

Genesys' 2025 State of Customer Experience report came out, so let's give it a gander! In part 1, we'll look at the consumer side. For part 2, we'll look at the CX leader side. So, let's go. Here's the LinkTree: https://linktr.ee/caffcx

Let's Read the State of Customer Experience Report (Part 1)

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.

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Let's Read the State of Customer Experience Report (Part 1)

Let's Read the State of Customer Experience Report (Part 1)