I would love to hear from you ~ Lynne

Welcome to Let's Talk About Conflict, where we explore the essential skills for navigating challenging conversations and managing ourselves during difficult moments. This podcast is to help our listeners build skills where they feel more capable of managing themselves within a conflict—and maybe others!

I’m your host, Lynne Nash, and today our episode is special. My conversation with author John Marks, previous best selling author, covers conflict resolution, building plans to avoid conflict, and the steps it takes to build a lasting process.

Through 11 working principles, Marks demonstrates the way his NGO, Search for Meaning—or “Search”—was started, maintained, and continues today even though he has stepped down from its leadership.

I firmly believe Need drives Change—so conflict is unavoidable. Here are some ways Marks as an applied visionary has worked to go through conflict and not avoid it. Listen to my conversation with John regarding things that went right, wrong, and everything in between. We will both encourage you again not to avoid conflict, but look for the skills to manage the conflict through time tested strategies.

Book: From Vision to Action: Remaking the World through Social Entrepreneurship. By John Marks

• Connect with Lynne
• YouTube
• Instagram

I would love to hear from you ~ Lynne

Welcome to Season 3 of Let's Talk About Conflict, where we explore the essential skills for navigating challenging conversations and managing ourselves during difficult moments. This podcast is to help our listeners build skills where they feel more capable of managing themselves within a conflict—and maybe others!

I’m your host, Lynne Nash, and today we're tackling a challenge that many of us face - dealing with toxic or difficult people in our lives, especially when avoiding them isn't an option.

Whether it's a colleague at work, a family member, or someone else we're required to interact with regularly, these relationships can drain our energy and test our conflict management skills to their limits.

What can compassion and empathy teach us when interacting with toxic people? Do you know the difference? Can you remember your personal value when dealing with the large demands made by toxic people?

This episode explores practical strategies for protecting your boundaries and maintaining your peace while navigating these challenging relationships and discuss how to recognize when you're being pulled into toxic patterns of interaction.

Study: Friedrich Schiller University: Toxic People stimuli study
Book: Holding the Calm by Hesha Abrams

• Connect with Lynne
• YouTube
• Instagram

I would love to hear from you ~ Lynne

Welcome to another episode of Let's Talk About Conflict, where we explore the essential skills for navigating challenging conversations and managing ourselves during difficult moments. This podcast is to help our listeners build skills which should help in managing themselves within a conflict—and maybe others!

I'm your host, Lynne Nash, and today we're exploring a powerful tool that's often overlooked in conflict resolution - silence.

Silence—can be incredibly powerful and holds a great amount of value in interactions. It's ironic that on a show about talking through conflict, we're focusing on the art of not speaking at all.

We'll dive into how strategic silence and genuine, active listening can transform heated moments, why our instinct to fill every pause might be sabotaging our negotiations, and how learning to embrace those quiet spaces can reveal solutions to conflict we might have otherwise missed.

Sometimes, the most impactful and useful thing we can say is nothing at all.

Book: The Power of Nice: How to Conquer the Businessworld with Kindness by Thaler & Koval.

• Connect with Lynne
• YouTube
• Instagram

I would love to hear from you ~ Lynne

Welcome to another episode of Let's Talk About Conflict, where we explore the essential skills for navigating challenging conversations and managing ourselves during difficult moments. This podcast is to help our listeners build skills in the area of conflict where they can feel more confident of their skills within a conflict—and maybe be able to help others!

Believe it or not, the actual words we say only account for 7% of how people interpret what we say. Instead, our TONE of voice in the way we say the words counts for about 38% of how information is understood by a listener, with body language being the largest conveyer of information.

Think the tone you use in saying something could be at the heart of how conflicts start?

This episode may change your mind. Listen to find out more about how our tone of voice allows others to comprehend the real message we are attempting to send. From aggressive to calm and everything in between, after this podcast, we hope you understand the way our tone of voice affects other’s ability to interpret what we are saying and what we actually mean.

• Connect with Lynne
• YouTube
• Instagram

I would love to hear from you ~ Lynne

Welcome back to the podcast Let's Talk About Conflict, where we explore the essential skills for navigating challenging conversations and managing ourselves during difficult moments. This podcast is designed to help our listeners build skills allowing them to feel more capable of managing themselves within a conflict—and maybe others!

I'm your host, Lynne Nash, and today we're exploring how the little things in our relationships can slowly accumulate. Much like the story Robert Earl Keen tells in his song "It's The Little Things" it rarely is a large thing that causes the conflict—but rather the little things that just add up over time. Those small irritations - a forgotten task, an interrupted conversation, a dismissive tone - might seem insignificant in the moment, but day after day, week after week, they can stack up like tiny pebbles until they become a mountain of resentment.

We'll discuss how these minor friction points or sometimes what feels like a million little cuts, when left unaddressed, can create deep rifts in our relationships, and more importantly, how to recognize and address them before they become major conflicts.

Song link: Robert Earl Keen’s ‘It’s the Little Things

• Connect with Lynne
• YouTube
• Instagram

I would love to hear from you ~ Lynne

Welcome to Season 3 of Let's Talk About Conflict, where we explore the essential skills for navigating challenging conversations and managing ourselves during difficult moments. This podcast is to help our listeners build skills helping them feel more capable of managing themselves within a conflict—and maybe others! It’s thrilling to have our third season out.

I'm your host, Lynne Nash, and today's episode kicks off our new season with a deep dive into what I believe is the cornerstone of effective negotiation - cultural competency. We'll explore why understanding and adapting to different cultural perspectives isn't just a nice-to-have skill, but rather the foundation for successful negotiations in our increasingly interconnected world.

Strengthen relationships, learn from others, and utilize their experiences when interacting with others. Cultural competency allows for pro-action than reaction. In this episode I encourage self-reflection and challenge you to give a second thought to the other people you’re interacting with.

Come with us and let’s talk about cultural competency and how it can help in conflict situations.

• Connect with Lynne
• YouTube
• Instagram

I would love to hear from you ~ Lynne

Welcome back to "Let's Talk About Conflict"! Today, we are thrilled to have my dear friend and esteemed civil law attorney, John DeGroote. 

John is an experienced mediator, trustee, and arbitrator with a stellar career. Not only is he a remarkable mentor, but he is also incredibly service-oriented, loves telling stories, and finds joy in his family and rescue labs.

In this episode, we dive into what it means to be the neutral party in mediation. John shares his insights on managing the process, the importance of fairness and clarity, and how online mediation has become an integral part of the practice. As John wisely states, "Your need, our specialty."

Don't miss out on this enlightening conversation! Tune in now to learn from one of the best in the field.

Contact John at https://degrootepartners.com/

Book mentioned: Give and Take by Chester Karrass

• Connect with Lynne
• YouTube
• Instagram

I would love to hear from you ~ Lynne

In the final episode of "Let's Talk About Conflict," 5 part series, we explore the power of education in difficult conversations, drawing from the wisdom of William Ury's book Getting Past No. 

This episode is packed with practical advice on how to turn potential conflict into an opportunity for mutual understanding. Instead of escalating tension, learn how to ask thought-provoking questions like, "What do you think will happen if this doesn’t work out?" 

Avoid threats; instead, offer gentle warnings when necessary. 

We also discuss the value of involving a neutral third party or ally, and why it's crucial to let the other party make their own decisions. 

Contrary to popular belief, stepping back just as the other side comes around can lead to a true win/win outcome. 

Remember, power plays rarely end well, but collaboration and understanding can lead to lasting solutions.

Don’t miss this final installment, and be sure to revisit the previous episodes for more insights from Ury's transformative approach to conflict resolution.

https://www.williamury.com/getting-past-no/

• Connect with Lynne
• YouTube
• Instagram

I would love to hear from you ~ Lynne

 In this episode of "Let's Talk About Conflict," we explore why people say "no" and how to help them move toward "yes." 

Drawing on William Ury's wisdom, we uncover the underlying reasons for resistance—whether it's the fear of looking foolish, protecting their ego, or unmet interests. 
Conflict often arises from what we overlook, and the fear of losing face can keep people entrenched in their positions. 

To resolve this, it's crucial to build a "golden bridge" that allows the other side to come on board without feeling pressured. By carefully considering their perspective and going slow to go fast, you can create a solution that everyone can agree on. 

Join us as we discuss how to guide others through conflict without pushing them away. 

https://www.williamury.com/getting-past-no/

• Connect with Lynne
• YouTube
• Instagram

I would love to hear from you ~ Lynne

 In this installment of "Let's Talk About Conflict," we explore how to transform difficult conversations by changing the frame. 

Drawing from William Ury's principles, we discuss how to reframe the problem at hand, allowing for a more productive dialogue. The goal is to be firm on the issue but gentle with the people involved. 

By clarifying the real problem, asking insightful questions, and gathering more information, you can shift the focus from individual positions to collective solutions. 

Learn how to move from "I" to "We" and discover strategies to navigate conflict with a fresh perspective. 

https://www.williamury.com/getting-past-no/

• Connect with Lynne
• YouTube
• Instagram