<p>Technically, it's not a business without customers. So let's talk about that – I'm kicking off a new series that gets into all the nuances of managing the customer lifecycle.</p>
<p>For more on the topic, please see The Customer Journey: Five Common Waypoints: https://controlmousemedia.com/customer-journey</p>

Technically, it's not a business without customers. So let's talk about that – I'm kicking off a new series that gets into all the nuances of managing the customer lifecycle. For more on the topic, please see The Customer Journey: Five Common Waypoints: https://controlmousemedia.com/customer-journey

Let's Talk About Your Customers

I'm in transition, entering a new phase of my life – personally, professionally, and creatively. A new direction is starting to take shape. It needs a lot more work before I’m ready to share it, but it involves a large directional shift. Exclusive episodes: https://patreon.com/collection/931204

Part of this will be about the way we consume, share, and produce media. We need to embrace smaller spaces and leave legacy systems, letting them fade into irrelevance (like MySpace, Facebook, Twitter, etc). Shares selected episodes with my long-running legacy podcast: Marketing Without the Marketing.

Society & Culture

I'm in transition, entering a new phase of my life – personally, professionally, and creatively. A new direction is starting to take shape. It needs a lot more work before I’m ready to share it, but it involves a large directional shift. Exclusive episodes: https://patreon.com/collection/931204 Part of this will be about the way we consume, share, and produce media. We need to embrace smaller spaces and leave legacy systems, letting them fade into irrelevance (like MySpace, Facebook, Twitter, etc). Shares selected episodes with my long-running legacy podcast: Marketing Without the Marketing.

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Let's Talk About Your Customers

Let's Talk About Your Customers