In this episode of the podcast, I speak with Dr Orna Farrell from the School of Policy and Practice at the Institute of Education, Dublin City University. Dr Farrell has been with DCU for eight years, working in the area of online education, with a particular focus on supporting mature students studying online, and academics in developing online learning materials. Over the years, her interest in learning design has grown, and her research focuses on the various tools and techniques that can be applied in online settings. Dr Farrell begins by introducing listeners to the digital learning design unit in Dublin City University, providing an overview of its main mission - preparing academics to teach online during Covid-19. She provides an account of the development of this initiative, including the focus on professional development and Universal Design for Learning (UDL). The intervention combined theory, small group workshops, and technical tasks, which allowed staff to practice skills in a safe and supportive environment. As part of the initiative, Dr Farrell and colleagues reviewed staff Loop pages using a version of Quality Matters (an evaluation framework), and identified areas of development so that support could be individually targeted. While staff were initially sensitive about sharing their practice, the result was more tailored advice and not a ‘one size fits all’ approach. One of the major impacts of the project is the creation of a permanent digital studio in the university called “DCU studio”. Digital competence has increased due to the initiative and staff have had the opportunity to reflect on the different modes of learning available to them. Key findings of the paper include the value of Learning Design for institutions, not just in investigating online learning but learning in general. Learning Design is a profession that is not well understood in higher education institutions. There is a need to invest in learning designers and promote the value of the work they do. Dr Farrell’s study argues that on-demand, tailored learning is more impactful, helping to build confidence and competence. Dr Farrell is keen to connect with other learning designers and gather their experiences during Covid-19 and more generally.