Let's Talk Lets

We are back with another episode in our mini series 'My Life in Lettings', joined this time with The Viking Kristjan Byfield. He joins Heidi as they speak about his journey from acting to founding both Base Property Specialists and The Depository. 

This episode explores the highs and lows of Kristjan's career, how him and his business partner came up with the idea of The Depository and what is coming up next for him. As the first male on the My Life in Lettings mini series, we also touch on the Woman in Property event that both Heidi and Kristjan attended and how impactful it is on the industry. 

We also hear about the last Christmas Party before Base was born... you won't want to miss it! 

And we have reached the end of Season 2 of Let's Talk Lets! So, like we did at the end of Season 1, we have compiled all of the best bit's and stories of Season 2. As you know, at the end of every episode we ask our guests for a funny story that has happened throughout their career... and Season 2 did NOT dissapoint! 

We have a range of tales including showing Gary Neville round a property, getting locked in the office overnight and an attempted bribe from a Saudi Prince! 

Season 3 will be back on the 17th April, and we can't wait to share the line up of guests we have in store! Thank you to everyone who joined us on this season of Let's Talk Lets - it has been amazing! 

This week Heidi is joined by Sarah Bush in our very first 'My Life in Lettings' mini series! 

In this episode Sarah explains how she started in the lettings industry, and although it wasn't love at first sight it turned into a 30 year career that shows no signs of slowing down!

As we know lettings is very much a people industry, so Sarah and Heidi discuss how important it is to keep your team happy and motivated as well as the highs and lows the industry has faced over the years. 

In this weeks episode Heidi is joined by the expert of optimising businesses, Sally Lawson, to discuss how outsourcing can boost your revenue and allow your business to grow. 

As a business leader, outsourcing can seem like a big responsibility to get right and you feel like you are spending money you can't justify. However, Sally is here to give her top tips on how shifting this mindset and establishing the cost of each task done internally can give you the perspective you need to grow. 

We also delve into the world of Agent Rainmaker, how it started and how it became the energetic and inspiring event it is now! 

We would love to know what you thought in the comments below! 

In this weeks episode Heidi is joined by Jo Bourne, the Director and Founder of Impact. With 8 years of consulting under her belt, we discuss how you can grow your agency and how a little support goes a long way.

March is home to both Interneational Women's Day and the Women in Estate Agency Conference, so in this episode we discuss how Women in Estate Agency has snowballed into the movement it is today and Jo's part in the growth. 

This week we are delving into the topic of Open Banking! 

Our CEO, Heidi Shackell, as she reveals the power of Open Banking and it’s crucial role in the battle to prevent tenancy fraud. In this session, Heidi shares how Open Banking facilitates fast and secure access to an applicants’ financial data and boasts a 100% success rate in preventing fraudulent applicants.

Many of you will be using suppliers that use Open Banking as part of thier referencing checks, but what do they actually look at and how does this play a part in the final recommendation? We are here to answer those questions! 

In this weeks episode our CEO Heidi Shackell is joined by the expert in all things acquisitions Lucy Noonan! Growing via acquisition is one of the quickest ways for a business to grow, and expand to new areas but how do you do it?

Lucy shares her top tips for business that are looking to buy as well as what you need to do as a buisness owner if you are looking to sell. Lucy also talks about how a business is valued in the industry, and why we are now seeing so many acquisitions in the industry news. 

This weeks podcast is all about the world of social media! We are joined by TikTok queen herself, Megan Eighteen as she talks to us about how she grew her social media channels!

Social media can feel like you put a lot of work into something that doesn't get instant return, however using it in a smart way and being consistent is key. Megan shares her top tips, and also delves into how it is going to shape the future of our industry.

We also talk about the new spin we may be taking for our podcast... 

This weeks we are diving into the topic of Tenancy Fraud!

The Lettings Hub CEO, Heidi Shackell, discusses the growing fraud challenge faced by letting agents and landlords, how to detect fraud and how techology can help with this. 

We know that some of you will be completing checks on tenants in house yourself while others will be outsourcing to a provider, so we’ve tried to cover some top tips you might find help you, or that you might want to check if your provider is doing as part of their offering.

This episode is all about how you can take your letting agency to the next level! Heidi is joined by expert Chris Watkin as we delve into what it takes to be a best in class Letting Agent in the current market as well as how to build and retain your landlords portfolio. 

2024 is slightly unknown as to what might happen in our industry so ensuring you stay on top of the game is critical. But don't worry - Chris is here to share his top tips! We also talk about who a letting agent is, and how different personalities work in a business.