More cancellations = less money.

Jump in with Jeanette and Chad as they break down your cancellation policy must haves this week.

Sometimes, people just can't be satisfied. To help combat the repercussions from these folks, it's a good idea to review what you have in your waivers. Jump in as we review pre-screening and other things you can do to reduce the possibilities of having unsatisfied clients.

Relationships come in all forms, and the most important thing to remember is that both parties must be on the same level, otherwise it's a recipe for disaster. Jump in with Chad & Jeanette as they discuss being friends with clients and establishing boundaries.

Boundaries are vital or any massage therapists to ensure they can maintain the proper relationship with their clients. Jump in this week and hear our take on honoring your schedule and client boundaries.

We don't often think of massage therapy as seasonal, but if you were to chart out your visits, chances are there are peaks and slumps throughout the year. Jump in this week and see what we are saying about summer slumps.

Being a NCBTMB approved provider can help you get your knowledge out there and earn additional income! So how do you do it? Jump in this week and hear what we have to say about this.

Jump into our breakdown of loyalty rewards ideas and set yourself apart from all the others.

How do you feel about same day appointments? Jeanette and Chad have some thoughts, so dive in and hear what we have to say!

What does right look like when taking payments? Jump in with Chad and Jeanette as we discuss credit cards and peer-to-peer payment systems.

Advertising is paid promotions, and to ensure you get the best return on your investment, Chad @ Jeanette are going to review some important pieces.