Let's Talk Tourism

Episode 19 - We get to know who Gabby Daniels is and how she became a master of hospitality and an absolute expert in her field.

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart

Episode 18 - We talk how hospitality people have feelings too and guests need to be educated with General Manager, Elements of Byron.

We talk to Michael about; Elements of Bryon philosophy on customer services and how they are changing the ‘customer is always right’ mentality. We talk about how guests are now armed with social media and how they have managed to navigate this space. The challenges the team have faced plus he also shares some memorable experience thought out his 30 year career.

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Podcast Guest: Michael Skinner

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart

Episode 17 - We talk sports tourism with Director of the Gold Coast Performance Centre Brendan Flynn

We talk to Brendan about; The history of the centre and what it now offers for Sports Tourism in the region. The impact of Tokyo Olympics for both the committees and athletes plus the importance of preserving sports as part of the recovery plan.

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Podcast Guest: Brendan Flynn

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart

Episode 16 - We talk about No Vacancy, the leading industry expo in Australia with CEO of National Media, Brad Langton.

We talk to Brad about; What's in store for the 2021 event after postponing it twice. We talk about how and why it’s become a major event for our sector. Brad also shares about the matchmaking platform, new suppliers to the market, how they develop keynote topics and pick speakers. We also cover trends that are shaping the future of the sector.

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Podcast Guest: Brad Langton

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart

Episode 15 - We talk about the $8 million refurbishment and all the fun activities at the Best Family Hotel/Resort in Australia with Sales and Marketing Manager Alicia Szerszyn.

We talk to Alicia about; Dr Jerry Schwartz purchase of Paradise Resort and the major $8million dollar facelift. The fun and sometimes cheeky marketing campaigns they implement. Plus her personal joinery though all of this being with paradise resort for over 10 years and 5 ownership changes.

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Podcast Guest: Alicia Szerszyn

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart

Episode 14 - We talk about the Australian Debut of the JW Marriott Brand right here on the Gold Coast with General Manager, Ravinder Dhesi.

We talk to Ravinder about; What the JW stands for and why the Gold Coast was the best fit for the brand. How they plan to target the family market with an abundance of creative and enriching experiences. We also talk about the Gold Coast luxury market, new markets and opportunities and challenges he faced personally over the past 12 months.

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Podcast Guest: Ravinder Dhesi

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart

Episode 13 Showcases all of the Let’s Talk Tourism Guest Speakers with their number one tip for 2021 and what operators should focus on. This episode is sure to give you plenty of top level strategy ideas to implement.

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart

Episode 12 - We talk small opps, strata and body corporate with Marcus Binns Managing Director Sunny Getaways.

We talk to Marcus about; types and styles of operations he is involved with and how these differ to the larger plays in the market. Balancing owner and the management returns and his insight on whether 2021 is the year to invest in strata?

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Podcast Guest: Marcus Binns

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart

Episode 11 - We talk tourism with Jenny Hill, the Revenue Manager at The Glen Hotel & Suites. A 4.5 star boutique hotel south of Brisbane.

We talk to Jenny about; the challenges they have faced as an independent hotel during covid. She shares details on how they kept up to speed with the big players and implemented what they could at their own hotel. Managing Revenue (and all the other roles) on a daily basis and what budgets look like for 2021. We also talk about female roles in the tourism industry and her advice for young women in our industry.

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism Podcast in Spotify or iTunes.

Podcast Guest: Jenny Hill

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart

Episode 10 - We talk how important the sector is to the tourism industry and why the Gold Coast will soon be a ‘must see/do destination’ for all things Arts & Culture with Mik Auckland Director of Programming and Presenter Services HOTA.

Mik revales what he can about the $60.5 million Gallery set to open next year. What Gold Coast locals and guests to the region can expect to see by way of exhibitions plus all the great initiatives that the tourism sector may or may not be aware of. This episode is sure to get you excited about the future of Arts and Culture on the Gold Coa.

👉 Listen to this episode and let us know what you think - to find the podcast simply search Let’s Talk Tourism in Spotify or Apple Podcast.

Podcast Guest: Mik Ackland

Your Hosts: Katie Hokin & Gabby Daniels

Sponsor: Levart