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In this episode, we are joined by a familiar face and longtime friend, Zac Garside. His professional journey started at Power Selling Pros, where he helped home services businesses to improve their CSRs performance and the call center experience.
Since we last spoke, Zac had his email marketing business get acquired by Prolific Brand Design, a powerful brand design company in the trades that has retained Zac as their CEO! He has still maintained his expertise in Email Marketing adding it to the unique suite of services that Prolific offers, Why? Because no matter what new shiny platform or new tactic emerges, email marketing simply refuses to die. For eight and nine-figure businesses, the secret to sustained profit is almost always hidden within their existing email list.
If you feel like you’re sitting on a goldmine of customer data but don't know how to tap into it, this episode is for you. Zac breaks down the exact framework for turning a quiet list into a consistent source of booked calls.
Connect with Zac Garside:
Website: https://prolificbranddesign.com/
LinkedIn: https://www.linkedin.com/in/zacgarside
Instagram: @zacgarside
Free Resource: Download Zac’s E-book, How to Sell Premium Services with Email
Time Stamps:
00:10 - Profit for eight or nine-figure businesses often comes from their email list.
00:23 - Introduction of guest Zac Garside
00:41 - Zac started his own company
01:52 - How Zac Garside got into email marketing.
06:01 - The importance of internships and acquiring specific skills
10:31 - The customer lists that aren't being used and promises immediate business
11:09 - The importance of remembering "you are not your customer" and overcoming the fear of overwhelming people with emails
12:33 - Zach Garside lists several free and paid ways to grow an email list
16:44 - Email is unique in that it doesn't cost more to publish many emails
17:50 - The from line is more important than the subject line
21:30 - A simple method for activating an earned customer database
22:12 - Zach Garside uses a "wake up campaign" email three times a week.
25:07 - How to stand out and cut through inbox clutter and how to get emails to the main inbox instead of the promotions tab.
27:56 - Example of a plumbing email for Thanksgiving using uniques “from” and “Subject” lines
29:12 - "Entertainment beats education”
34:41 - The key to stand out is to be unpredictable
35:53 - Example of an HVAC company switching up emails by using the different personalities of two founders
44:03 - The importance of knowing your customer
46:30 - Zach Garside offers a freebie on his website: https://zacgarside.berserkermail.com/[free_book]_how_to_sell_premium_services_with_email 47:04 - Contractors are "literally sitting on a gold mine" with their email lists
48:19 - Post-show insight: sometimes the win in email marketing is just sending the email instead of being bogged down trying to craft the perfect one.
50:10 - Show ends.