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In this episode, Jennifer and Caroline talk about the value of customer service skills and why these are vital in just about any job you could mention! They discuss the importance of communication skills and emotional intelligence underpinning a good customer experience which helps provide the framework to develop great customer service skills.
By Stay NimbleIn this episode, Jennifer and Caroline talk about the value of customer service skills and why these are vital in just about any job you could mention! They discuss the importance of communication skills and emotional intelligence underpinning a good customer experience which helps provide the framework to develop great customer service skills.