To fail is deeply human-as is the capacity to inspect, learn from, and transcend failure. The lessons they teach have implications for humility, maturity and empathy.

I find myself at 58 the perfect fit for this new world. I want to share with you my experience, what I’ve learned, and what I’m learning everyday.

Far too many salespeople are willing to cut their price to land a piece of business and close on a transaction. Is the salesperson cheating on the new customer and all of their other customers?

Customers will pay a premium for your confidence. Confidence sells! I can’t emphasize this enough and especially now with the economy behaving the way it is.

The confidence I’m talking about is not just your own confidence, but more importantly the level of confidence the customer has about you and what you’re providing them. Customers will buy anything if they have a reason, and it starts with a level of confidence in them knowing that what you’re providing them will do what you say it will.

My public declaration of what I hold as important.

How many times have you had an oops moment? You asked a recently fired friend of a friend how his job is going. The words leave your lips before you could scoop them back in. And oh shit. Now what?

In today’s high velocity, ultra competitive global markets, natural market forces are shining a bright light in this increasingly unsustainable cost of doing business.

Changing the sales culture to a customer success culture in 2019.

Charley Nelms of the Texas Merchandise Vending Association (TMVA) discusses what operators need to be successful in today’s business climate and why you should plan on attending the upcoming convention in Bastrop, TX.

“If you have been in Sales or Sales Management for a number of years this statement could give you a panic attack or make you feel liberated by the tyranny of budgets”.