Level Up Claims

Tune into this week’s Level Up Claims podcast featuring Neelu Kaur, an expert in self-advocacy. Discover the importance of ensuring all voices are heard in the storm restoration industry and beyond. Kaur shares insights on fostering collaboration and preventing burnout. A must-listen for leaders eager to boost productivity and inclusivity!

Highlights

• How self-advocacy improves collaboration.
• Kaur’s educational background.
• Cultural influence on self-advocacy.
• Observations on diversity in professional environments.
• Strategies for encouraging self-advocacy.
• Interviewing techniques to identify self-advocacy skills.
• Threading technique for inclusive meetings.
• Kaur’s journey to self-advocacy focus.
• Why Neelu wrote her book.
• Balancing self-advocacy with overt bragging.
• The business case for inclusive communication.
• Impact of lack of self-advocacy on burnout.
• Costs of employee turnover.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Neelu Kaur
• https://www.neelukaur.com/  

Join Galen Hair on the Level Up Claims Podcast as he dives into the dynamic world of ethical sales with guests Lisa Dalton and Anthony DeGrande of Dalton Training Academy. Discover their inspiring mother-son business duo, real-world sales strategies, and the importance of mentorship. Perfect for those looking to revolutionize their approach to business by focusing on ethics and sustainable practices. Tune in for insights and inspiration to elevate your game!

Highlights

• Starting with $7,000 and growing exponentially.
• Importance of attending educational conferences.
• Lisa Dalton: Journey in the insurance world.
• Anthony DeGrande: Working in the family and business dynamic.
• Challenges and advantages of working with family in the industry.
• Reinventing sales strategies to adapt to market changes.
• Analyzing what’s not working in sales methods.
• The psychological aspect of sales.
• Importance of lifelong mentorship and learning.
• Anthony’s focus on ethical sales practices.
• Significance of a strong social presence for industry learning.
• Elevating one’s professional and personal self.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Anthony Degrande and Lisa Dalton
• https://daltontrainingacademy.com/  

In this episode of the Level Up Claims Podcast, Galen Hair sits down with Christopher Fresh, founder of the Plumbing Sales Coach, to explore revolutionary business strategies. Christopher shares his journey from a house cleaning business to transforming the plumbing industry with his value-stacking technique. With focus on customer relationships and service, listeners will learn how to boost revenue, reduce stress, and create loyal advocates for their brand. A must-listen for service industry pros!

Highlights

• Building a law firm with just $7,000.
• Importance of building relationships for revenue growth.
• Unexpected turn from cleaning business to plumbing.
• Encounter with poor customer service in plumbing.
• The impact of a polished and professional appearance.
• The three pillars of influencing customer decisions.
• Teaching plumbing companies the concept of value stacking.
• The power of high conversion rates in plumbing services.
• Prioritizing people serving people in any industry.
• Lessons from door-to-door sales in the past.
• Importance of truly knowing and demonstrating your product.
• Harnessing customer experience as a marketing tool.
• Progress over perfection: a mantra for personal growth.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Christopher Fresh
• https://www.linkedin.com/in/christopher-fresh-2a375076/  

Join Galen Hair as he chats with brand expert Curtis McCoy on leveling up your personal and business brand. Discover the power of building a strong brand identity and get insights on using earned and paid media for success. Curtis shares his unique journey and expert advice on crafting a brand that resonates and attracts opportunities. Don’t miss this chance to elevate your brand game!

Highlights

• Realization of personal brand’s importance.
• Confronting false rumors at a competitor’s store.
• Earned media vs. paid media for brand building.
• The role of storytelling in establishing credibility.
• Daily content creation to build expertise and trust.
• Utilizing AI to enhance social media presence.
• Importance of problem-solving content in personal branding.
• Transition from earned to paid media as a growth strategy.
• Learning from Curtis’ experience with brain cancer and resilience.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Curtis McCoy
• https://mcurtismccoy.com/  

Tune in to the Level Up Claims Podcast, where Galen Hair chats with Jason Kramer, CRM expert and founder of a tailored CRM solutions company. Discover why data and customer relationships are crucial for business success and how the right CRM can transform your operations. Perfect for business owners looking to effectively harness data and boost growth. Listen now!

Highlights

• Importance of customer relationships.
• Marketing as an investment vs. expense.
• Value of a CRM for small businesses.
• Significance of follow-up in sales.
• Using data to improve timing and communication.
• Transition from marketing to political involvement.
• Experience and challenges in local politics.
• The patience required in politics vs. business.
• Importance of data in relationship building.
• Segmenting audiences for effective communication.
• Importance of micro and macro data management.
• Challenges of implementing CRM systems.
• Role of Cultivize in CRM setup and management.
• Essential steps for a successful CRM integration.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Jason Kramer
• https://cultivize.com/  

Join Galen Hair and special guest Coleen Gose, a seasoned consultant, speaker, and coach, as they uncover the secrets to bridging generational gaps in the workplace. Discover how effective communication can reduce turnover and foster a thriving team dynamic. Perfect for business leaders aiming to enhance workplace harmony and productivity!

Highlights

• Coleen’s background: From paralegal to corporate procurement.
• Transition from corporate to coaching due to personal experiences.
• Addressing toxic to healthy relationship coaching.
• Realizing generational communication issues in workplaces.
• The power and control dynamics from domestic violence into the workplace.
• Power and control issues in workplace leadership.
• Key components of successful teams: safe space, open communication, acceptance.
• The importance of respect and trust in teams.
• Galen’s accidental learning about listening due to co-partnering in business.
• The story of motivating new employees to voice their opinions.
• Generational communication differences: Face-to-face vs. text/email.
• Coleen on handling feedback across generations.
• Conflict management through effective communication.
• Tailoring communication methods to generational preferences.
• Connections between personal experiences and professional communication.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Coleen Gose
• https://www.linkedin.com/in/coleenbovee 

Tune into the Level Up Claims podcast! Join Galen Hair as he sits down with Noelle Hicks, an esteemed attorney from the National Black Lawyers Top 100. Dive into the intricate world of community associations and insurance—from HOA nuances to large property claims. Perfect for homeowners, condo enthusiasts, and insurance pros alike, you’ll gain valuable insights and may even reconsider how you approach associations. Don’t miss the opportunity to learn and level up your understanding of the insurance landscape!

Highlights

• Unintended career path: HOA law journey.
• HOA: The family law of real estate.
• Navigating delicate property management relations.
• The decision-making process for HOAs.
• Non-firm considerations in vendor selection.
• Handling overlapping insurance policies.
• Keys to becoming an association's best advocate.
• Responding effectively to HOA challenges.
• The importance of homeowner education.
• Noelle Hicks on leveling up: emotional intelligence.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Noelle Hicks
• https://rmwbh.com/attorneys/noelle-hicks/  

Discover how AI can supercharge your business! Join Galen Hair, and AI entrepreneur Josh Thomas, founder of Anabots.ai, as they talk about leveraging AI to increase sales and improve efficiency. Tune in to learn how rapid AI responses can boost conversion rates by 391%!

Highlights

• Blocking and tackling sales fundamentals.
• AI potential: Similar to past hype trends but isn’t going away.
• Gap in the market: Entrepreneurs’ curiosity and confusion about AI.
• “Good at Business? AI can make you great.”
• Average online response time and its impact on customer acquisition.
• Immediate response expectations of modern consumers.
• Significant boost in business by responding within one minute.
• How Antibots.ai customizes AI bots for businesses.
• Importance of focusing on high-value activities to level up.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Josh Thomas
• https://www.linkedin.com/in/jtliterally/  

In this episode of The Level Up Claims Podcast, host Galen Hair chats with Julian Hayes II, an executive health coach, about managing stress and avoiding burnout for busy professionals. Julian shares his journey from med school to becoming a global health coach and offers practical tips like journaling before bed and prioritizing mental, physical, and spiritual health. Tune in to learn how to handle high-stress jobs while maintaining personal well-being. Don’t miss Julian’s insights on achieving holistic health and wellness!

Highlights

• Julian’s transition from medical school to personal training.
• The concept of business as the ultimate sport.
• The myth of balancing success, health, and personal life.
• Importance of health for business people.
• Strategy for nutrition and hydration during a busy day.
• Managing high-stress seasons and burnout in business.
• Recognizing warning signs of burnout.
• Tips for getting better quality sleep.
• Importance of journaling for mental clarity and sleep.
• The significance of sequencing in health optimization.
• Julian’s executive health team approach.
• Julian’s definition of leveling up.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Julian Hayes II
• https://www.linkedin.com/in/julianhayesii  

Don’t miss this episode of the Level Up Claims Podcast featuring Pavel Stuchlik! We dive into his incredible journey from financial success to battling mental health issues and discovering biohacking. Learn about mental wellbeing, biohacking tools, and creating balance in life. Tune in for inspiring insights!

Highlights

• Focus on mental well-being in the industry and intro to guest Pavel Stuchlik.
• Galen acknowledges the uniqueness and accomplishments in Pavel’s background.
• Pavel’s reflection on losing everything and the importance of balance.
• Discussion on the prevalence of mental health issues in the storm restoration industry.
• Pavel’s personal struggles with depression as a professional cyclist.
• Impact of societal norms on happiness and health in America.
• Pavel’s journey from high achievements and depression to seeking holistic health.
• Pavel shares his developed toolset for self-transformation and health.
• Explanation of the practice of biohacking and its components.
• The role of light in resetting circadian rhythms and improving health.
• Introduction to the Visor device and its benefits for neuroplasticity.
• Essential elements of free biohacking practices like earthing, sunlight, and breathwork.
• Importance of setting personal boundaries for mental and emotional health.
• Addressing the use of modern devices and supplements in biohacking.
• Impact of electromagnetic frequencies (EMF) on health and how to mitigate them.
• Galen on the accessibility and advancements in affordable biohacking tools.

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [email protected]
• https://levelupclaim.com/
• Connect with Pavel Stuchlik
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