Level up with Hakim

Level up with Hakim

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Level up with Hakim episodes

  • Level up with Hakim #24 The Art of Guest Experience in Hospitality with Pedro Arceyut

    Summary

    In this conversation, Hakim and Pedro Joaquin Arceyut Araya delve into the complexities of luxury hospitality, exploring themes such as the pressure of managing multiple outlets, the importance of guest experience, and the role of leadership in fostering high-performance teams. Pedro shares his journey from engineering to hospitality, emphasizing the significance of emotional connections and the evolving definition of luxury. The discussion also highlights the impact of technology on enhancing guest experiences and the necessity of maintaining quality standards across diverse venues.

    Chapters

    00:00 Introduction to Luxury Hospitality Challenges

    02:08 The Journey to Hospitality: From Engineering to Culinary Arts

    04:31 Overcoming Early Struggles in a New Environment

    06:35 Learning Through Experience: The Importance of Self-Management

    09:36 Crisis Management: Turning Challenges into Opportunities

    15:46 Managing Multiple Outlets: The Art of Delegation and Standards

    19:50 Pressure and Expectations in Luxury Hospitality

    23:11 Building Successful Outlets: The Foundation of Hospitality Management

    23:46 Creating a Culinary Ecosystem

    27:37 Building Multi-Venue Strategies

    31:01 Hiring for High Performance in F&B

    36:46 The Evolution of Leadership in Hospitality

    38:09 Defining Honest Luxury

    41:44 The Role of Technology in Hospitality

    43:49 Personal Evolution and Leveling Up

    46:13 Untitled design.mp4


    About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.

    💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.

    Connect with Pedro
    https://www.linkedin.com/in/pedroarceyut007/ Linkedin

    Listen to Level up with Hakim on spotify https://open.spotify.com/episode/5u2m2nTiqAjepUpRTo6wKL?si=7mP9nHGVQKiRSJvtIqWnqA

    Apple Podcast
    https://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718

    Amazon music
    https://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

    47 min
  • Level up with Hakim #23 Building Trust in Healthcare IT with Brian Raggett

    Summary

    Most healthcare leaders overlook the real power of strategic trust and adaptability—until it’s too late. Brian Rijet, a seasoned healthcare IT executive, reveals how honesty, cultural agility, and relentless learning are the secrets to building fast, lasting relationships in high-stakes environments. If you're stepping into leadership or navigating complex partnerships, this episode is your blueprint to transforming challenges into growth opportunities.

    Chapters

    00:00 Introduction to Brian Rijet's Journey

    02:39 Early Career and Transition to Healthcare Technology

    05:13 The Shift to Client-Facing Roles and Building Trust

    07:34 Leadership Influences and Personal Growth

    12:27 Aligning Clinical Outcomes with IT and Commercial Goals

    14:56 The Future of Healthcare Technology

    17:11 AI's Impact on Jobs in Healthcare

    19:29 Advice for the Next Generation in Healthcare

    22:16 Balancing Work and Family Life


    About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.

    💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.

    Brian Raggett Linkedin   / https://www.linkedin.com/in/brianraggett/

    Listen to Level up with Hakim on spotify https://open.spotify.com/episode/4vaq...

    37 min
  • Level up with Hakim #22 Unlocking Leadership and Resilience with Fadi

    What does true leadership and resilience look like in a world driven by high stakes, relentless pressure, and constant change? Fadi unlocks the secrets to forging an unstoppable mindset, built on discipline, authenticity, and a fearless embrace of risk. From humble beginnings working at age 14 to leading diverse teams across continents, he reveals how resilience, balance, and self-made effort shape success.

    Chapters

    00:00 - Introducing Fadi: Resilience, Leadership, and Mindset

    01:14 - The Impact of Early Struggles on Personal Growth

    03:35 - Turning Challenges into Opportunities for Success

    05:05 - Overcoming the Timeline to Graduation and Persistence

    08:43 - Cultivating a Resilient Mindset During Tough Days

    11:43 - Taking Calculated Risks for Happiness and Success

    13:32 - Embracing Failure as a Stepping Stone

    14:25 - Leadership Rooted in Consistency, Trust, and Action

    17:11 - Leading by Example and Integrity

    19:51 - When to Push Versus Support Team Members

    22:53 - Qualities Essential for Future Leaders: Empathy and Excellence

    27:00 - Physical Activities That Release Stress and Boost Focus

    29:02 - Decision-Making Under Pressure: Staying Calm and Focused

    31:08 - How Pressure Reveals True Character

    35:36 - Balancing Work, Family, and Personal Passions

    39:23 - Advice for Young Professionals to Excel

    44:09 - What Living Up Means to Fadi: Leveling Up Through Experience

    46:17 - Final Thoughts: Stay Ambitious, Authentic, and Always Keep Learning


    About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.

    💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.

    Fadi Cherfane Linkedin https://www.linkedin.com/in/fadi-cherfane-44b85916/

    Listen to Level up with Hakim on spotify https://open.spotify.com/episode/4vaq...

    Apple Podcast

    https://podcasts.apple.com/us/podcast/level-up-with-hakim/id1872491718

    Amazon music

    https://music.amazon.co.uk/podcasts/8864be9e-558a-4632-94b2-6b121a5d7ebf/level-up-with-hakim

    38 min
  • LevelUp with Hakim #21 Bridging Technology and Care: A Conversation with Jae Zayed
    Summary

    In this episode of Level Up, Hakim Omar interviews Jae Zayed, Vice President and Chief Digital and Information Officer at Southwest General Health Center. They discuss the intersection of technology and healthcare, exploring digital transformation, leadership, and innovation. Jae shares insights from his journey in healthcare IT, emphasizing the importance of human connection and technology's role in improving patient care.

    Chapters
    • 00:00:00 Introduction and Guest Welcome
    • 00:03:00 Jae Zayed's Journey into Healthcare IT
    • 00:09:00 Digital Transformation in Healthcare
    • 00:15:00 Leadership and Innovation in Healthcare
    • 00:21:00 Future of Healthcare and Technology


    About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.

    💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.

    Listen to Levelup with Hakim on spotify https://open.spotify.com/episode/4vaqhttps://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbGctaFluS0dKSVpHT21zQ1VVUk42YUJTMGxKZ3xBQ3Jtc0trV0NJNkxWM2MtalZkT3hvWkNzN2ZwemxyTEhNaFdDaGxuLXBHOFlxMlZDTUY0Y182dVZWNXNSc2Ztd1MzVFkwRW9PSU9obVZtTWhrV3k0QVV5NUZBQThUX1BPZTFGVWZTY1BuSi1RM21QV1dTM29uRQ&q=https%3A%2F%2Fopen.spotify.com%2Fepisode%2F4vaqJLMbhmZKzeTCq44nPB%3Fsi%3DpT-E2mzxTn-0xWRLIT6NvA&v=NCRxqmYHi9s

    27 min
  • From Passion to Global Brand: The Sneakerness Journey. Level up with Hakim Ep. 20

    Summary

    In this live episode from Sneakerness Amsterdam, hosts Sergio and Matthijs founders of Sneakerness to discuss the evolution of Sneakerness from a small gathering to a global sneaker culture movement. They share their personal journeys, the challenges faced in building a brand, and the impact of COVID-19 on the sneaker event industry.

    The conversation highlights the importance of community, passion, and adaptability in the face of setbacks, as well as their future plans for expansion and the ongoing evolution of sneaker culture.

    00:00 The Origins of Sneakerness

    03:06 Building a Brand from Passion

    05:58 The Growth of a Global Movement

    09:04 Challenges and Setbacks in Scaling

    12:08 Navigating the Post-COVID Landscape

    15:07 The Future of Sneaker Culture

    17:58 Advice for Aspiring Entrepreneurs

    takeaways

    • Sergio's passion for sneakers began at a young age.
    • Matthijs was involved in street culture, including graffiti and DJing.
    • Sneakerness started as a solution to the problem of fake sneakers.
    • The brand grew organically without external investment.
    • Community trust was built through real, offline events.
    • The importance of visual identity in establishing brand trust.
    • COVID-19 posed significant challenges for the event industry.
    • The sneaker culture is evolving and maturing post-COVID.
    • Future plans include expanding to South America.
    • Passion and community are key to successful entrepreneurship.



    About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.


    💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.


    Listen to Levelup with Hakim on spotify https://open.spotify.com/episode/4vaq...

    Sneakerness

    https://youtu.be/U7slF9Cc1xM?si=1hc9GNwaPRi5X48F

    Matthjis

    https://www.linkedin.com/in/matthijsvandermeulen/

    Sergio

    https://www.linkedin.com/in/sergio-muster-a9139333/

    24 min
  • "It's All About Having A Plan" Level Up with Hakim EP. 19 with Mike Pomerance VP EMEA Oracle

    In this episode, I interviewed Mike Pomerance, a seasoned leader in healthcare innovation. I discussed Mike's journey from his early career influences to his leadership style, emphasizing emotional intelligence and the importance of team dynamics. Mike shares insights on Six Sigma, the challenges of implementing technology in healthcare, and the cultural differences in leadership across regions.

    The conversation also touches on the significance of happiness in the workplace, the lessons learned from failures, and valuable advice for entrepreneurs.

    00:00 Introduction to Leadership and Healthcare Innovation

    01:37 Early Influences and Career Beginnings

    03:47 Leadership Philosophy and Emotional Intelligence

    06:31 Understanding Six Sigma and Problem Solving

    08:19 Lessons from Failure and Personal Growth

    11:35 Daily Life of a Leader and Availability

    14:49 Cultural Differences in Leadership

    16:37 Creating a Culture of Excellence

    20:52 The Future of Healthcare Technology

    24:37 Driving Innovation in Healthcare

    29:22 The Importance of Communication

    32:42 The Future of Healthcare Technology

    35:11 Lessons from Leadership Challenges

    39:44 Defining Success and Happiness

    43:33 Advice for Aspiring Entrepreneurs

    About the Show* What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.

    💬 If an episode helped you, share it with someone who needs to hear it. ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.

    Hakim Omar   / hakimomar   Listen to Levelup with Hakim at https://open.spotify.com/show/65D40dy...

    44 min
  • Level Up with Hakim EP. 18 Mounir Biba | From the Streets to the Podium

    summary

    In this engaging conversation, Hakim Omar interviews Mounir Biba, a world champion athlete and entrepreneur, exploring the intersection of sports, mindset, and resilience. Mounir shares his journey from a young dreamer to a successful competitor, emphasizing the importance of hard work, self-teaching, and the evolution of breaking as a sport. The discussion highlights the challenges athletes face, the duality of being an athlete and an entrepreneur, and the mindset required to succeed in both realms.

    takeaways

    • Mounir Biba is a world champion athlete and entrepreneur.
    • The journey of an athlete involves both physical and mental challenges.
    • Mindset plays a crucial role in achieving success.
    • Resilience is key to overcoming obstacles in sports.
    • Self-teaching is essential for athletes in breaking.
    • The influence of early experiences shapes an athlete's path.
    • Hard work often outweighs natural talent in competition.
    • The evolution of breaking has changed athletes' lifestyles.
    • Athletes must adapt to new training methods to succeed.
    • Winning titles requires a combination of talent and hard work.


    About the Show

    What does it really take to level up your career, business, and life today? I ask the people actually doing it. Level Up with Hakim dives into the real stories, strategies, and mindset shifts behind growth in business, hospitality, travel, and beyond.

    Each episode features candid conversations with commercial leaders, founders, creators, athletes, and industry experts who have built careers, brands, and teams in the real world—not just on paper. We unpack sales and business development, partnerships, leadership, entrepreneurship, and personal performance, but also the human side: resilience, self-belief, failure, starting over, and staying hungry. You’ll hear unfiltered insights, hard-earned lessons, and practical tactics you can apply the same day—whether you’re growing a team, a business, or yourself.

    🔔 Subscribe so you never miss a conversation. 💬 If an episode helped you, share it with someone who needs to hear it.

    ⭐ Leave a review—your feedback helps us bring on more powerful voices and keep raising the bar.

    Connect with Mounir Biba https://www.linkedin.com/in/mounir-biba/

    Connect with Hakim Omar https://www.linkedin.com/in/hakimomar/

    Listen to Levelup with Hakim at https://open.spotify.com/show/65D40dyTOSM2nNaa9GfBUa?si=663504ce1a4c477a

    1 hr 5 min
  • Level UP with Hakim Ep. 17 / Neely Khan and Redefining Storytelling in the Hospitality Industry

    Summary

    In this engaging conversation, Neely Khan, founder of AWC, discusses the evolution of storytelling in business, emphasizing the importance of authenticity and the integration of AI in the creative process.

    She shares insights on common mistakes brands make in storytelling, the balance between AI and human connection, and her personal journey as an entrepreneur. Neri also reflects on the significance of purpose and spirituality in her life, offering valuable advice for startups and the future of storytelling.

    Takeaways

    Neely Khan is redefining storytelling in the hospitality industry.

    Authenticity in storytelling is crucial for brand connection.

    AI can enhance storytelling but should not replace human creativity.

    Common mistakes in storytelling include focusing too much on the brand itself.

    Understanding your audience is key to effective storytelling.

    The future of storytelling involves a blend of AI and human emotion.

    Self-doubt is a common experience for entrepreneurs.

    Finding a greater purpose can help overcome challenges.

    Spirituality and gratitude play a significant role in personal growth.

    Leveling up means focusing on self-growth and authenticity.

    Titles

    Redefining Storytelling in Business

    The Intersection of AI and Creativity

    Chapters

    00:00 Introduction to Neri Khan and AWC

    02:58 The Evolution of Storytelling in Business

    05:44 Authenticity in Storytelling for Hospitality

    08:43 Common Mistakes in Brand Storytelling

    11:47 Building a Brand: First Steps for Startups

    14:51 The Role of AI in Storytelling

    17:41 Balancing AI and Human Emotion in Storytelling

    33:49 Harnessing AI for Personal Growth

    38:55 Balancing AI and Human Connection

    43:46 Navigating Self-Doubt in Entrepreneurship

    49:06 Finding Purpose in Adversity

    52:43 The Role of Faith in Resilience

    54:51 Literary Inspirations for Growth

    57:08 Learning from Mistakes

    01:00:06 Defining Personal Growth and Success

    55 min
  • Level up with Hakim Ep. 16 / Isabelle Smit

    Is your team check-in still meaningful — or just a box-ticking exercise?

    In this episode of Level Up with Hakim, I sit down with Isabelle Smit for a powerful and honest conversation about leadership, psychological safety, hospitality culture, and what teams truly need today.

    We dive into:

    🔹 How to create real, human check-ins (not box ticking)

    🔹 Why psychological safety is the foundation of performance

    🔹 Building trust and space for your team to speak openly

    🔹 Leadership behaviours that actually drive growth

    🔹 The future of hospitality teams and team culture

    🔹 Isabelle’s personal experiences and lessons from the industry This episode is packed with

    👇 Let me know in the comments: Do you run meaningful check-ins… or just tick boxes? — Follow the Level Up Journey: 🔗

    LinkedIn: Hakim Omar 🔗

    Instagram/TikTok: @levelupwithhakim 🔗 Business Inquiries:

    Bond'nBuild (Sales & Business Development Consultancy)

    40 min

About Level up with Hakim

From the publisher's feed

Level Up with Hakim is where business, mindset, and growth collide. Inspiring conversations with leaders and entrepreneurs sharing strategies, stories, and insights to help you win, grow, and level…