Guy Waterman & Oscar Lausegger talk with Lorne about creating a real connection with people in an organization and how technology can help. Guy shares, "Companies today are looking for HR to help their workers and connect their workers. They feel they are not as connected as they need to be. . . People see very skilled talent walking out the door and they don't know why." The key question on people's minds is, "How do I find, keep and develop my employees?" Guy explains the key is to "gain insight as to what [employees'] challenges are and help them overcome them. . . Then we don't have to worry about the challenges of talent leak we see today." Solutions Guy and Oscar explore include continuous feedback, learning, mentoring and a culture of rewards, and share how technology can help. With automated software solutions, Oracle is developing digital assistants people can talk to. "If I can pick up the phone and say–help me HR, and the HR resources are available to me–how exciting is that?" Guy explains that technology "has to be seen as something [employees] look at as a partner to helping them achieve their dreams, as opposed to something that management told me to do because that is the only way I will get a paycheck." Oscar and Guy also discuss using artificial intelligence for predictive learning to allocate resources optimally.