In this episode, Brent Kelly talks about the most vital skill that is often under-utilized and not leveraged as highly as it should be. This vital skill has been talked about before in this podcast, but there's a much deeper level to it. So, what’s the skill, and what are the three areas that this specific skill must be utilized in?

As an agent leader where you're leading a team, or you're a sales professional out there leading your clients, or if you're a claims person or service person and you're out there having these conversations – it all comes down to your influence, which is the heart of leadership. And the most vital skill in influence is to be a high-level communicator.

The three aspects of high-level communicating we go through is - how to ask powerful questions, how to be a true active listener, and how you gain more influence when you talk. As a leader working towards being a better communicator, ask yourself how well are you doing these three things?

If you have a topic or an idea that you'd like Brent Kelly to talk about, we want to hear it! Email us at [email protected] any ideas or topics that you think would be beneficial to a group of insurance professionals like yourself. If you are looking to up your game at the highest level and be part of our private client group or all-inclusive membership, where you have access to all of our trainings and programs that we run, please visit www.sitkins.com/programs