Tom Friedman wrote the best-seller "The World is Flat" and described how the world was becoming smaller and more interconnected as a result of, among other things, the advancement of technology.  After quoting some statistics regarding internet, blog, and podcast use worldwide, Karel makes the case for being more aware of and sensitive to global audiences and cultures.  He summarizes 10 skills that should be considered on this topic for honing into habits in order to more effectively deal with a flat world.  He also makes reference to avoiding cultural faux pas.