This episode delves into the experiences and insights of small to mid-sized business owners navigating through technological transformation. Lighthouse CEO Randy Harris welcomes Steve White, Senior Director of Operations at Roofstock and former CEO of RentPrep, for our inaugural episode!

How does technology help a business find operational efficiency? How do you find the right balance and keep the "human in the loop" while integrating technology and AI into your business?

Randy and Steve talk about the importance of bringing team members to the table as you ideate and implement new technologies, while highlighting the vital role of attention to detail and the psychology of change management in achieving business success. The episode aims to provide actionable insights for companies looking to adapt to rapid technological changes and develop a coherent tech strategy.

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0:00 - Show Introduction

3:45 - Steve's Entrepreneurial Journey

8:25 - Navigating Economic Challenges

12:28 - How Technology Helps Businesses Grow and Evolve

21:12 - Balancing Technology and Human Touch

27:57 - Embedding Technology Strategy as a Small Business

33:10 - Connecting New Tech to Business Processes

38:20 - Encouraging Innovation Within Teams

49:00 - Developing a Technology Strategy

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