Join us in this enlightening episode as we sit down with Lisa Layton, the manager of patient access at  @bamfhealth_HQ , to explore her non-traditional career journey in revenue cycle management (RCM).

Lisa shares invaluable insights on the importance of continuous learning and mastering the critical skill of asking questions, even without a traditional college degree.

We delve into the daily challenges of managing billing processes, adapting to constant changes in payer regulations, and maintaining a positive mindset through self-reflection and gratitude.

Discover how Lisa integrates clinical and revenue teams to revolutionize their revenue cycle and enhances patient experience. Get a peek into the vital metrics and major goals for 2024, and learn about career opportunities at BAMF Health.

Don't miss this captivating discussion aimed at boosting healthcare efficiency and expanding nationally and globally.

00:00 Introduction to the RCM Ladder

00:28 Sponsor Shoutout: Health Exchange

01:25 Meet Lisa Layton: Manager of Patient Access

01:44 Lisa's Role at BAMF Health

02:40 BAMF Health: Precision Medicine and Patient Care

04:05 Lisa's Unique Career Journey

05:59 Teaching and Giving Back

10:59 The Importance of Asking Questions

12:46 Challenging Yourself in Your Career

14:58 Leadership and Mindset

18:45 Career Aspirations and Growth

19:48 Lightning Round Q&A

23:27 Final Thoughts and Farewell

#RCMLadder #rcmleaders #revenuecyclemanagement #healthcare