This week Lisa Robbins, HRD EMEA at Starbucks lifts the lid on Starbucks' HR challenges and her career to date. 

Lisa and Kevin talk about the value of Lisa's cross-functional experience and how it has helped in her various roles. They also look at the thought process to decide on the priorities for a business - "clarity on where the business wants to go and clarity on how the people function can help" is the first step. 

Recorded during the recovery from Coronavirus, Lisa also covers how Starbucks has navigated crisis and started to look forwards.