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ListenUp! episodes

  • Mason Walker - Excellence in Hearing Care

    Mason Walker is the President of Audigy, a company that provides resources to hearing care specialists so they can better serve their patients. He is originally from Tucson, Arizona, and helped launch Audigy in 2004. Audigy helps hundreds of entrepreneurs realize their full potential by bolstering their belief in what’s possible, helping them reach their goals, and supporting them every step of the way. 

    Mason started his professional journey by working in the family business. The Country Emporium was an antique store that his parents literally built right inside their house. It allowed him to learn firsthand the value of hard work and the importance of building relationships.

    In this episode…

    When you work in the hearing care space, you can dramatically alter patients’ lives. If you want to offer the best care possible, being proactive instead of reactive can make a huge difference. However, staying up to date with the latest technological advancements can be challenging for smaller organizations to achieve. How can you grow your practice in a way that benefits your business and your patients?

    Mason Walker, the President of Audigy, believes that hearing is a gift. He’s made it his business to share that gift by bringing resources to small businesses in the hearing space. If you want to provide quality care, Audigy can help you take the necessary steps to reach your goals. For Mason, it’s not just about growing a business—it’s about being part of a movement that impacts people’s lives.

    In this week's episode of ListenUp!, Dr. Mark Syms is joined by Mason Walker, the President of Audigy, to talk about providing excellent service in hearing care. Mason reveals what he learned from being in the family business when growing up and why he’s passionate about what he does now. Plus, he shares his advice for newcomers to the hearing industry space.

    30 min
  • Cochlear Implant - What Is It and Who Should Get One? (or Two?)

    Dr. Mark Syms is a Neurotologist/Otologist and the Founder of the Arizona Hearing Center. He is one of the first physicians in the country to be board-certified in neurotology and is currently a national leader in hearing technology. After nearly two decades of experience treating ear problems, Dr. Syms has helped thousands of people improve their quality of life.

    Dr. Syms graduated with honors from Boston College before earning his medical degree from Jefferson Medical College. He completed his fellowship training at the House Ear Clinic in Los Angeles, one of the world’s premier surgery organizations. Today, Dr. Syms frequently gives lectures on neurotology both nationally and internationally. He is also an extensively published author, a member of numerous professional organizations, and the host of his own podcast, ListenUp!

    In this episode…

    One way to solve the problem of hearing loss is through the use of hearing aids. Hearing aids work by amplifying or increasing the volume of sound passing through the ear. This improves the clarity of words and the sound of consonants. 

    However, for some people, hearing aids do not solve hearing loss—no matter how loud the sound gets. In such cases, it is advisable to seek medical help from a professional to evaluate whether or not the patient should get a cochlear implant. Cochlear implants stimulate the hearing nerves inside the ear to restore both clarity and loudness of sound.

    Dr. Mark Syms, the Founder of the Arizona Hearing Center and host of ListenUp!, gets interviewed by Dr. Jeremy Weisz, the Co-founder of Rise25, about using cochlear implants to fix hearing loss. Dr. Syms starts by explaining what a cochlear implant is, and then he differentiates between a good and a bad candidate for the implant. Stay tuned.

    16 min
  • How to Live Longer with Dr. Art Mollen

    Dr. Art Mollen is the Founder of the Mollen Clinic and lives in Arizona. He is a nationally recognized expert in health, fitness, and preventative method medicine. After graduating from the Philadelphia College of Osteopathic Medicine in 1970, he served in the U.S. Air Force as Chief of Allergy & Immunology.

    Dr. Mollen is a prolific author who has written five bestsellers: Run for Your Life, The Mollen Method: A 30-Day Program to Lifetime Health Addiction, Dr. Mollen’s Anti-Aging Diet: The Breakthrough Program for Easy Weight Loss and Longevity, Dr. Mollen’s Anti-Aging Program, and Healthonomics.

    In this episode…

    Every person desires to live a long and happy life. To do this, they must follow a healthy lifestyle and take good care of their bodies to avoid diseases that could shorten their lives. Anti-aging involves taking steps so that a person ages gracefully and does not look years older than their current age.

    According to Dr. Art Mollen, there are many components to anti-aging. He advises people to avoid too much exposure to the sun and use sunscreen regularly for healthy-looking skin. skin. He also encourages people to have a positive mental attitude, do regular exercises for 30 minutes a day, and make dietary changes to eat healthier food.

    In this week's episode of Listen Up!, Dr. Mark Syms is joined by Dr. Art Mollen, a medical expert and Founder of the Mollen Clinic, to discuss anti-aging and how to live longer. Dr. Mollen shares his tips and tricks for aging gracefully, shares his advice on staying healthy during the current COVID-19 pandemic, and talks about the people he respects in the anti-aging field.

    37 min
  • The Most Common Questions About Hearing Loss

    Dr. Mark Syms is a Neurotologist/Otologist and the Founder of the Arizona Hearing Center. He is one of the first physicians in the country to be board-certified in neurotology and is currently a national leader in hearing technology. After nearly two decades of experience treating ear problems, Dr. Syms has helped thousands of people improve their quality of life.

    Dr. Syms graduated with honors from Boston College before earning his medical degree from Jefferson Medical College. He completed his fellowship training at the House Ear Clinic in Los Angeles, one of the world’s premier surgery organizations. Today, Dr. Syms frequently gives lectures on neurotology both nationally and internationally. He is also an extensively published author, a member of numerous professional organizations, and the host of his own podcast, ListenUp!

    In this episode…

    Most people with hearing loss are not good at perceiving their problem. They often believe that other people are just mumbling. For those who are willing to admit that they have a problem, getting them to agree to see an ear specialist can be challenging because of all their concerns.

    Many people’s concerns revolve around getting quality hearing aids, the cost of treatment and insurance coverage, the problem not being too serious, or their general practitioner not diagnosing them with hearing loss. These concerns can prevent them from seeking medical help and lead to more severe problems.

    Dr. Mark Syms, the Founder of the Arizona Hearing Center and host of ListenUp!, gets interviewed by Dr. Jeremy Weisz, the Co-founder of Rise25, about the most common questions and concerns people have regarding hearing loss. Dr. Syms talks about the reasons behind these concerns and explains why insurance may not cover treatment for hearing loss. He also explains why his clinic does not sell hearing aids.

    31 min
  • Crazy Stories From the ER

    Dr. Mark Syms is a Neurotologist/Otologist and the Founder of the Arizona Hearing Center. He is one of the first physicians in the country to be board-certified in neurotology and is currently a national leader in hearing technology. After nearly two decades of experience treating ear problems, Dr. Syms has helped thousands of people improve their quality of life.

    Dr. Syms graduated with honors from Boston College before earning his medical degree from Jefferson Medical College. He completed his fellowship training at the House Ear Clinic in Los Angeles, one of the world’s premier surgery organizations. Today, Dr. Syms frequently gives lectures on neurotology both nationally and internationally. He is also an extensively published author, a member of numerous professional organizations, and the host of his own podcast, ListenUp!

    In this episode…

    Being an otologist/neurotologist means that you get to see patients with a variety of ear problems. While many of these issues include ear infections, a build up of wax, or hearing loss, sometimes a patient comes in with something truly crazy.

    Throughout his many years of treating patients with ear problems, Dr. Mark Syms has had his fair share of crazy emergency room stories. Some of his craziest cases include cockroaches and beetles, key fobs and toys, and even a bone-dissolving skin growth. So, how has he treated these patients, and what is his advice for avoiding these ear emergencies?

    In this episode of ListenUp!, host Dr. Mark Syms is interviewed by Dr. Jeremy Weisz, the Co-founder of Rise25, about some of the craziest stories he has handled in the emergency room. Dr. Syms talks about removing a key fob, bugs, and cotton from patients' ears, the benefits of ear wax, and how cholesteatomas affect hearing. He also reveals the main culprit of ear infections: Q-tips. Stay tuned.

    22 min
  • 2 Strikes and You're Out

    Dr. Mark Syms is a Neurotologist/Otologist and the Founder of the Arizona Hearing Center. He is one of the first physicians in the country to be board-certified in neurotology and is currently a national leader in hearing technology. After nearly two decades of experience treating ear problems, Dr. Syms has helped thousands of people improve their quality of life.

    Dr. Syms graduated with honors from Boston College before earning his medical degree from Jefferson Medical College. He completed his fellowship training at the House Ear Clinic in Los Angeles, one of the world’s premier surgery organizations. Today, Dr. Syms frequently gives lectures on neurotology both nationally and internationally. He is also an extensively published author, a member of numerous professional organizations, and the host of his own podcast, ListenUp!

    In this episode…

    If you're having problems with hearing loss, the best plan of action is to talk to a professional ear specialist. Contrary to some beliefs, hearing loss is a serious issue that can have significant impacts on your future health—and quick solutions, such as buying a hearing aid, do not amount to effective treatment. 

    So, what is the best solution for hearing loss, and why are so many people hesitant to seek treatment? According to Dr. Mark Syms, many people view hearing loss as a negative health issue associated with the elderly. But, when people choose to ignore their hearing loss—or deny that they have it in the first place—they are opening themselves up to potentially serious consequences, such as social isolation and even dementia. That’s why Dr. Syms always encourages patients to seek help from a specialist, so they can improve their quality of life moving forward. 

    In this second episode of ListenUp!, host Dr. Mark Syms is interviewed by Dr. Jeremy Weisz, the Co-founder of Rise25 Media, about the importance of seeking treatment for hearing loss. Dr. Syms explains the negative social impacts of hearing loss, why simply buying a hearing aid isn’t a solution, and how this issue, if left untreated, can lead to larger problems in the future—such as dementia. Stay tuned.

    24 min
  • How Dr. Mark Syms Lost His Brother Twice

    Dr. Mark Syms is a Neurotologist/Otologist and the Founder of the Arizona Hearing Center. He is one of the first physicians in the country to be board-certified in neurotology and is currently a national leader in hearing technology. After nearly two decades of experience treating ear problems, Dr. Syms has helped thousands of people improve their quality of life.

    Dr. Syms graduated with honors from Boston College before earning his medical degree from Jefferson Medical College. He completed his fellowship training at the House Ear Clinic in Los Angeles, one of the world’s premier surgery organizations. Today, Dr. Syms frequently gives lectures on neurotology both nationally and internationally. He is also an extensively published author, a member of numerous professional organizations, and the host of his own podcast, ListenUp!.

    In this episode…

    People dealing with hearing loss often face a variety of challenges when it comes to communicating with others. Not only does it affect their social interactions, but it can also start to impact other aspects of their lives, such as their work, relationships, and mental wellbeing. If not corrected, hearing loss can become a barrier to many of life’s greatest joys.

    Dr. Mark Syms has seen first-hand the negative impacts of hearing loss. After his brother, Robbie, was diagnosed with a brain tumor and later developed hearing loss, he became frustrated with the way people communicated with him. This caused Robbie to disconnect from his social life and ultimately isolate from his brother. Now, Dr. Syms wants to help others avoid these negative impacts and break down the social barriers caused by untreated hearing loss. 

    In this first episode of the Listen Up Podcast, host Dr. Mark Syms, an Otologist/Neurotologist and Founder of the Arizona Hearing Center, is interviewed by Dr. Jeremy Weisz from Rise25. Dr. Syms discusses how his brothers influenced his career path, the social impacts of hearing loss, and the signs that you should see a doctor about your hearing. Stay tuned. 

    16 min

About ListenUp!

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This is the ListenUp! podcast where we explore hearing loss, communication, connections, and health.