The Turnover

Live From MX Summit: Questions We Weren’t Ready For


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In this episode of The Turnover, hosts Paul, Chris, and Mark engage in a lively discussion about the evolving role of maintenance in the multi-family housing industry. They explore how maintenance teams are becoming crucial in driving renewal rates and the need for better training and development. The conversation also touches on the impact of AI on maintenance practices, the importance of efficiency, and humorous anecdotes from their experiences in the field.
00:00 Introduction to The Turnover Podcast
02:40 The Role of Maintenance in Multi-Family Housing
06:23 Training and Development for Maintenance Teams
10:28 Cost-Saving Strategies in Maintenance
14:30 The Impact of AI on Maintenance Practices
20:41 Addressing Challenges in Maintenance Training
23:21 Humorous and Disgusting Maintenance Stories
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The TurnoverBy Multifamily Media Network