Live Like a Leader with John Bates

Dave Carroll is an award-winning singer-songwriter, professional speaker, author, and social media innovator based in Halifax, Nova Scotia, Canada. He began his music career with his brother Don in the band Sons of Maxwell and has been enjoying success as a solo artist since 2008.  He released his debut solo album Perfect Blue in 2008 and a second solo album in 2012 called Raincoat in Vegas. For over two decades, Dave has charmed fans with his approach to music. His ability to extract the essence of a message and craft it into song is a rare gift that is attracting fans of all ages, while his sense of humor and disarmingly warm stage presence makes each live experience a memorable one for audiences around the world.

Known as a master storyteller, Dave’s incredible talent was introduced to millions when his 2009 anthem ‘United Breaks Guitars’ became a worldwide sensation. The song chronicled his experience in the customer service process with United Airlines. His creative use of social media to share that message as an Independent Musician has reached over 150 million people. As the #1 most-watched YouTube Music Video in the world in July 2009, United Breaks Guitars has been called ‘one of the most important [videos] in Google’s history,’ and became a metaphor for change and innovation. Dave Carroll and United Breaks Guitars are now recognized as ‘household names.’ United Breaks Guitars won the 2009 Music Nova Scotia Video of the Year Award and Dave Carroll was awarded the 2009 Music Nova Scotia Digital Artist of the Year. Dave was also nominated for the 2010 ECMA for Entertainer of the Year.

The United Breaks Guitars trilogy has awakened companies everywhere to the importance of focusing on the customer and on delivering an exceptional customer experience. Dave Carroll is a musician with a message, demonstrating the power one voice can have in today’s socially-driven world. Dave has become internationally famous as one of the world’s top media relations innovators & customer experience authorities. He is also widely sought after as a content creator & songwriter.

Dave  has been featured in major news media around the world (including ABC’s ‘The View,’ ABC’s 20/20, CNN, LA Times, Chicago Tribune, Rolling Stone Magazine, Wall Street Journal & BBC to name a few). Several case studies and book references about United Breaks Guitars have been published including one’s by Harvard Business School, University of Toronto, and a Thesis by Allison Soule for the University of North Carolina at Chapel Hill. On February 16th, 2011, Dave Carroll and United Breaks Guitars were featured as part of a question/answer on the hit show Jeopardy.  

Dave has testified (and sung) on Capitol Hill in Washington, delivered keynotes at Columbia University’s Brite Conference, TedX Hoboken, NewComm Forum, Mesh Conference, Atlantic Brand Confabulation (with Gene Simmons), SXSW Interactive, The Power of PR CPRS Conference, G-Force Prague, G-Force Melbourne & other significant customer service & corporate events (including for RightNow Technologies & Sandvik Coromant).

In 2010 Dave’s song and video, ‘Everyday Heroes’ was released on 911Song.com. In a world where broken promises are commonplace when it counts most, there are people willing to help strangers because they gave their word that they would. The essence of ‘Everyday Heroes’ is about these individuals keeping their promise to respond, regardless of who is in need or the unknown risks that may await the First Responders. As a volunteer firefighter himself for 5 years, Dave wrote ‘Everyday Heroes’ after being challenged by a friend to honor those who answer the call.

In May 2012 Dave Carroll wrote a book about his customer experience called, “United Breaks Guitars: The Power of One Voice in the Age of Social Media”, published by Hay House Publishing. Whether you are a guitarist, a baggage handler, or a boardroom executive, this book will entertain you and remind you that we are all connected, that each of us matters, and that we all have a voice worth hearing.

Dave’s newest music project, Raincoat in Vegas, is an eclectic mix of carefully crafted songs that demonstrate Dave’s growth as a songwriter and performer. The depth of musical styles offered by “Raincoat in Vegas” ranges from Pop-Folk to Singer-Songwriter to Americana. What weaves through all of the songs, and results in a complete and refreshing album experience, is the vivid and often deeply personal stories that Dave tells with such mastery of the storytelling art.

Said to be ‘one of the nicest guys in the business,’ Dave Carroll is one of Canada’s brightest shining stars.’

Check him out at DaveCarrollMusic.com. Give him a follow on Twitter, Facebook, YouTube, LinkedIn, and Instagram.

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/

Vince Warnock is an award-winning marketer, author, marketing strategist, and sought-after public speaker. A Fearless50 recipient, a program that recognizes the top 50 marketers in the world who are driving bold, fearless marketing and digital transformation. 

Vince has a rather eclectic background, training as an Electronics and Computer Engineer before broadening into sound engineering, radio announcing, web development, and film until eventually moving into his true passion, marketing where he now has over 20 years of experience.

He is currently a full-time author, podcast host, marketing strategist and coach, and was previously the Chief Marketing Officer at Cigna Life Insurance and co-founder of high growth tech startup Common Ledger. Vince  has a wealth of knowledge and experience in the marketing industry and gives back regularly through his work with the Marketing Association and as a coach, mentor, and tutor.

You can regularly hear Vince on his Chasing the Insights podcast where he interviews some of the biggest names in marketing, sales, and entrepreneurship.

Connect with him on LinkedIn.

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/

David Lucatch is the CEO, President & Chair of the Corporation at Liquid Avatar. He has spent over 35 years as a serial entrepreneur in the international marketing arena and over 25 years of that developing technologies and taking them to market. 

David has held senior management posts and directorships at both private and public technology and media firms. He is an active supporter of numerous non-profit organizations and has been recognized and awarded internationally for his service and community support activities.

Today, David’s focus is set squarely on Liquid Avatar and its mission to empower individuals, through Self Sovereign Identity, to manage, control, and profit from the use of their identity and related personal data. 

Learn more at LiquidAvatar.com. Connect with David on LinkedIn.

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/

Jonathan Rivera has been podcasting since 2008. He knows how podcasting can work for your business. That's why the top coaches and consultants trust his team at The Podcast Factory® to help them leverage the power of podcasting to reach more people, make a lasting impact, and become more influential leaders in their communities.

This all started as a personal development project. In a world where too many people focus on only ONE aspect of their lives without integrating the rest, Jonathan believes we should all think bigger. Do more. Have more. Be more. Give more.

Jonathan had some cool friends who showed him how to improve his business and his life, from family, faith, fitness, and finances. He wanted to learn more from them, so Jonathan figured he could record their conversations – share them via podcasts – and they would help everyone who listened to them talk. That's when he discovered the first part of his Direct Response Podcast™ Framework.

Jonathan calls it The Content Vault™ and it's a speed influence tool for coaches and consultants that eliminates your market’s objections before they talk to you. Plus, it helps you build rapport with your listeners in minutes instead of years. The effect is a higher close rate and shorter sales cycle because people know they can trust you before they get on a call.

Connect with Jonathan via LinkedIn, Twitter, or Instagram or email him at [email protected].

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/

Richard Hackenberg is a retired captain in the US Naval Reserve active duty for 3 years and 21 in the reserves, and WWII converted destroyer escort for 3 years.

Richard is a  results-oriented, marketing executive with diverse experience in advertising, public relations, direct marketing, sales promotion, and new media. He has a strong background in goal setting and strategic thinking. He is a bottom-line oriented problem-solver who believes that success is the result of creativity and team-building based on individual competence, mutual respect, and clear communications.

Some of Richard's career highlights:
§ Developed led marketing teams at leading search, retail, and B2B sites.
§ Led marketing department at a Top 5 Internet company.
§ Established the Interactive Advertising Group at a Top 20 Agency.
§ Reorganized and led a 57-person agency services division at a major database marketing company.
§ Ran direct marketing units at three major advertising agencies.
§ Founder and principal of a $12 million advertising agency.

Specialties: Strategic marketing planning and program development, marketing department leadership, advertising, and public relations agency management.

Previously worked at BIGWORDS.com, Geocities, Chiat Day, and a number of agencies in Chicago and LA. 

Connect with Richard on LinkedIn.

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/

Sharon Guynup is an award-winning journalist and editor who covers endangered species, ecosystems, climate change, energy, environmental health issues, pollution, national security, and other issues. She's written for National Geographic, The New York Times, The Washington Post, Scientific American, The Georgetown Journal of International Affairs, Mongabay, and other outlets. She speaks on public panels and is a global fellow with the Wilson Center's Environmental Change and Security Program and China Environment Forum.

Sharon's investigation for National Geographic into wildlife trafficking from the Tiger Temple in Thailand prompted officials to shut it down and seize the monastery’s 147 tigers.

Her stories have earned awards from the Society of Professional Journalists, New York City's Deadline Club, and an Arlene Award for “an article that makes a difference” from the American Society of Journalists and Authors.

Sharon produces multimedia pieces and has worked on TV and film projects, most recently, National Geographic Channel's 2020-21 TRAFFICKED series. She has edited special issues and articles for outlets including The Conversation and Scientific American and launched the"State of the Wild" book series for the Wildlife Conservation Society.

Learn more at SharonGuynup.com. Check out Tigers Forever on Amazon.

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/

Satyabrata Dam is a globetrotting thrill-seeker and a die-hard adrenalin junkie. At the age of 10 when he stepped on his first Himalayan Glacier and looked up awestruck at the peak, he was about to attempt, Satyabrata knew then that he was born to climb and the mountains of this world would become his home, friends, and family. Since then he has been climbing and exploring all the mountain ranges across the globe and beyond.

Over the past 35 years, some of the things Satyabrata has done include:

• Climbed the highest peaks of all the 7 continents, including Mt Everest (seven summits)
• Skied to the North and South Poles
• Climbed the second highest peaks of 5 continents (I am one of the three people in the world to have done this)
• Climbed more than 350 peaks worldwide
• Walked the length of Africa from Tunisia to South Africa
• Traversed the ancient Silk Route from Mongolia to Istanbul
• Skied across the Greenland ice cap
• Visited 146 countries and climbed to the highest spot of nearly all

Following his passion, Satyabrata became the only person in the world to have successfully led expeditions to the three poles (Mt Everest, North, and South Poles) and the first submariner in the world to do so as well. For 22 years he was a submariner in the Indian Navy and has now taken voluntary retirement to devote more time to his adventures. 

Find Satyabrata  at SatyabrataDam.com 

Check out his book Life on Top: Lessons from High Mountains on Amazon.

Here are some of Satyabrata's Mom's cookbooks available on Barnes & Noble: Mom's Snacks Kitchen and Mom's Kitchen.
 

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/

John Livesay, aka The Pitch Whisperer, is a sales keynote speaker where he shows companies’ sales teams how to turn mundane case studies into compelling case stories so they win more new business. From John’s award-winning career at Conde Nast, he shares the lessons he learned that turns sales teams into revenue rock stars. His TEDx talk: Be The Lifeguard of your own life has over 1,000,000 views.

“John is part artist, philosopher, and sales crushing storyteller. Highly recommend John for any organization looking to change their selling style to be relevant, impactful, and to rise above the noise.” — Keith Griffis, Executive Director of Marketing, Olympus

Clients love working with John because of his ongoing support after his talk which includes implementing the storytelling skills from his best-selling book and online course “Better Selling Through Storytelling.”

John is a guest lecturer on how to leverage the power of storytelling in sales at multiple universities including the University of Texas at Austin, Pepperdine Graziadio Business school, and University of Chicago Booth School of Business and his book is now required reading for the UTLA (the University of Texas in LA) course on Entertainment and Media studies.

He is also the host of “The Successful Pitch” podcast, which is heard in over 60 countries. These interviews make him a sales keynote speaker with fresh and relevant content.

John has been interviewed by Larry King, John Bates and appeared on TV as an expert on “How To Ask For What You Want And Get A Yes.” John currently lives in Austin with Pepe, his King Charles Spaniel, who reminds him every day of the importance of belly rubs.

Learn more about John at JohnLivesay.com.

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/

Matthew Pollard is an internationally recognized consultant, speaker, blogger, author, mentor, coach, and serial entrepreneur with five multi-million dollar business success stories under his belt, all before the age of 30. He is the founder and CEO of Rapid Growth, LLC, dedicated to achieving maximum ROI for businesses of all sizes. Though his client list includes multiple Fortune 500 companies, his real passion is helping small business owners end the overwhelm, eliminate the stress and guesswork, and get on a clear path to Rapid Growth. Called “the real deal” by Forbes, his methods have transformed over 3500 businesses to date.

This commitment to a job well done, combined with his father’s favorite saying, “Damn the torpedoes, full speed ahead!” set the stage for Matthew’s entire life. Things did not come easily for him, but he made his success possible by charging on, creating inventive solutions to problems, and never giving up.

Matthew believes that there’s something heroic about a person with the talent, passion, and belief in themselves to launch a business. Owning a business can be exciting, liberating, and lucrative. But all too often, it can be overwhelming, stressful, and resource-draining.

Matthew loves the process of helping a business determine its exact right message and niche. He loves sharing the simplicity of a sales process that gets results. Most of all, he loves being a part of a transformation that brings relief, joy, excitement, and empowerment to business owners.

It’s the drive to give back that keeps Matthew energized. His passion for helping small business owners was the motivation behind founding the annual Small Business Festival, named a Top-5 must-attend business conference by INC. Sponsored by Facebook, GoDaddy, Google, Capital One, and the City of Austin, SBF provides free education, training, and workshops by world-class speakers and business leaders, all completely free, to over 8500 attendees, just in its first two years. Matthew is proud to have earned four government proclamations and an endorsement from the SBA as a result of the Festival’s contributions to the small business community.

A lifelong introvert, Matthew often struggled to fit into an extroverted world. Never was his challenge as an introvert greater than that first door-to-door sales job; that’s when Matthew recognized that the business world is largely geared toward extroverts and that he’d have to harness a different skill set in order to succeed.

Since then, Matthew has come to believe that his introverted qualities have directly led to his success, not impede it. He is on a mission to erase the stigma around introversion and to empower introverts to recognize and leverage their innate strengths and abilities.

Learn more about Matthew at MatthewPollard.com and connect with him on LinkedIn.

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/

Cory Combs has a research and development background in advanced aircraft design, electric vehicles and clean energy programs—a unique set of career experiences that inspired him to co-found Ampaire and make electric aircraft practical, efficient and a central part of our transportation system. Prior to Ampaire, as an R&D engineer with a cleantech startup, he managed research programs with international partners studying technologies for pollution reduction and energy efficiency.

At Northrop Grumman’s advanced aircraft programs unit, Cory was an R&D engineer on multiple X-planes intended to test novel concepts. In one case, he was part of a small team that took a revolutionary full-scale aircraft from concept study to flight testing in two years. He also served as principal investigator on a multi-year research project leading a team of engineers and subcontractors.

Cory graduated from Stanford University with Bachelor’s and Master’s degrees in Mechanical Engineering, both accomplished within a four-year period (and with little sleep, Cory notes). He is fluent in Mandarin Chinese and Spanish.

In 2019, Cory was named a Dial Fellow by philanthropic organization Emerson Collective, joining an elite group of entrepreneurs, environmentalists, educators and social activists. Dial fellows receive support, networking and other opportunities to spark broader awareness for their work. The Dial Fellows program cited Cory for his pioneering efforts to jump-start the electric aviation market with innovative hybrid electric concepts.

Connect with Cory on Twitter and LinkedIn. 

Ready to make your communication a match for how good you really are?

John K. Bates provides private executive communication coaching and leadership development for accomplished leaders and teams. His programs have earned 92+ Net Promoter Scores with organizations including NASA, Johnson & Johnson, Google, Intuit, and Boston Scientific.

Explore private coaching and leadership programs:
https://executivespeakingsuccess.com/

Build your communication practice with John’s free weekly mini-trainings:
https://johnbates.com/mini-trainings/