As with every aspect of your spa business, systematizing your processes is vital to fostering internal trust, delivering on client results, and, of course, consistently smashing your sales goals. This is especially true for med spas, the majority of which run their schedules on shift work: that means that some spa team members may not have the opportunity to meet with their leadership team or other key staff on a regular basis. This can create further opportunities for communication to slip through the cracks.