You're extremely qualified and have a ton of experience, and believe you nailed the interview. Still, there are steps you should take to increase your odds. Depending on the position or field you're interested in, it's vital to know how aggressive you can be in actively contacting the employer without appearing desperate or rude. Tim Muma sits down with Jessica Ollenburg, CEO of HRS, Inc., to discuss the pros and cons of phone calls and emails, and how these can help or hurt your chances. Jessica also throws in some tips and guidelines to stand out in a positive light - and how it's all a balancing act! Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.