Some employees have earned their pink slip, while others are victims of downsizing, but it's your job to give them the bad news either way. Tim Muma talks with Roberta Matuson of Matuson Consulting, who stresses the value of respectfully dismissing employees. From preparation to honesty to support, she lays out the essential tools for saying goodbye with dignity. Minding Your P's and Q's is the ultimate source for all matters related to business etiquette. Here you find answers on the appropriate ways to think, speak, act, and look in a variety of scenarios. Each step of the process - job search, interview, daily business and special events - has its own rules and guidelines.