One of the things that has been a surprising outcome of meeting with groups of leaders during 2020 is a definite change in the usual priorities. Once the urgency of protecting the business and preserving the company was in place, leaders started talking about other things. The often-robust conversations of a purely commercial nature became deeper, and more personal.

 

Forced time away from work, more connection with family, and a prevailing threat helped us all to reassess our priorities. My 2020 hindsight, leadership lockdown lesson is the importance of putting ‘love’ first. Yes, this is commercial leadership content and yes, I’m talking about love.