Lodging Leaders

Lodging Leaders

By Jon Albano and Judy MaxwellBusinessNewsBusiness NewsManagement
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Lodging Leaders episodes

  • 108 | Education is the Most Powerful Weapon with Miraj Patel
    Miraj S. Patel, CHIA, CHO is a highly motivated young professional who is currently pursuing a B.S. in Hotel & Lodging Management at Johnson & Wales University. He is the President & CEO of Houston, TX based, Mirage Hospitality, and he has spoken at various business, educational, social and legislative conferences. Miraj earned his Certification read more
    29 min
  • 107 | 15 Successful Habits of an Awesome General Manager with Rupesh Patel
    Rupesh is the CEO of 3Hospitality and SmartGuests.com, and he operates award winning hotels in the Daytona Beach area. Known for his out of the box, innovative thinking, Rupesh has incorporated his marketing and design background into hospitality industry to deliver simple ideas that bring smiles to guest’s faces and drive revenues for his hotels. read more
    50 min
  • 106 | Biran Patel for AAHOA Secretary
    Biran has been an AAHOA member since 2001, Lifetime Member since 2008, and proactive leader since 2010. He now serves as North Texas Regional Director and previously was an Ambassador. Under his leadership as Regional Director, North Texas repeatedly achieved record highs in PAC contributions, Lifetime Members, and paid members. Currently, he serves on the read more
    16 min
  • 105 | Jay Lallu for AAHOA Secretary
    Jay Lallu has a unique path to the hospitality business. He was born and raised in Colon, Panama. Jay could not continue his college education as his father had fallen sick. To provide for his family, he started to work at a retail store in Colon. This opened the doors for him to begin working read more
    18 min
  • 104 | Hotel Bids that Fill Last-Minute Rooms with Inder Sharma
    Inder Sharma is a visionary, a serial entrepreneur, an angel investor and an environmentalist seeking practical solutions to everyday life problems. He has founded 15 companies over the last 20 years varying from hospitality solutions, to energy efficient lighting, to power generation. Inder founded Hotel.com in 1996 and sold it in 2001. He founded hotelsupplies.com which became the read more
    40 min
  • 103 | Travel, Tourism and Tech with Martin Owen
    Martin Owen joined the industry as a travel agent specializing in corporate travel, before working in reservations and sales for an international airline. He moved back into agency management eventually managing a chain of travel agencies in London. In 1983, he joined Travelbag, a small company of 12 people selling discounted air tickets to Australia. He read more
    41 min
  • 102 | Putting the Consumer in Control of their Experience with Raul Leal
    Raul is CEO of Virgin Hotels and is responsible for the company’s overall expansion, customer experience and culture. In a career that spans 30 years, Raul has held top management positions for Interstate Hotels, Lane Hotels and the Continental companies and is one of the few hospitality industry executives that understands both the lifestyle and read more
    25 min
  • 101 | Service Recovery – Be the Hero with Susan Pannozzo
    Susan Pannozzo, CHA, CHT brings over 30 years of experience to the hospitality industry. She started her career as a Guest Service Representative, working her way up through multiple departments to eventually the role of General Manager. After 14 years in hotel operations, Susan joined the corporate office of IHG in 2000 as Quality Consultant, read more
    37 min
  • 100 | Improving Online Distribution and Profitability with Erik Muñoz
    Erik is a hotel technology marketing specialist, with deep experience across global markets with solutions such as revenue management, online distribution and property management.  Erik started his career in hotel management, then shifted to technical roles in solution consulting and delivery, before specializing in sales and marketing leadership. In This Episode, Erik Reveals The state of read more
    47 min

About Lodging Leaders

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Lodging Leaders is an award-winning weekly podcast that examines trends and issues impacting the hospitality industry.