When it comes to long-term care, what are some of the benefits and challenges of aging-in-place services, and how can these work hand-in-hand with long term care insurance? In this episode of Critical Point, Milliman’s Robert Eaton and Missy Gordon are joined by Char Hu, founder and CEO of The Helper Bees, a healthcare insurtech company that offers care concierge services for LTCI carriers and health plans. The three experts discuss trends in the LTCI market, the rise of virtual care, and how aging-in-place services can improve experience for both policyholders and insurers. They also dive into how predictive analytics plays an important role in understanding aging-in-place needs and long-term care insurance.
You can read the episode transcript on our website.