Loren Moss is the founder of Unido Digital, based in Medellín, Colombia. He is a CX analyst with expert knowledge of Finch and Intelligent Automation.

In this interview, Loren and I spoke about CX channels and their connection to customer demographics.

http://www.unidodigital.com/
https://www.linkedin.com/in/lorenmoss/

Loren Moss is the founder of Unido Digital, based in Medellín, Colombia. He is a CX analyst with expert knowledge of Finch and Intelligent Automation. In this interview, Loren and I spoke about CX channels and their connection to customer demographics. http://www.unidodigital.com/ https://www.linkedin.com/in/lorenmoss/

Loren Moss, Unido Digital - Demographics and CX Channels

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

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Loren Moss, Unido Digital - Demographics and CX Channels

Loren Moss, Unido Digital - Demographics and CX Channels