Have you ever been struck by love at first sight? Do you remember that initial spark you once had for someone or something? In this week's episode Nic is talking about the ways you can create that magical spark for your customers from interactive content, shouting about your business values and using inclusive language, this episode has everything you need to start wowing your customers from Day One (even when you don't know they are looking at your business!). See if you can spot the uninvited guest on this episode too!

You can email your questions, thoughts or suggestions on what you need Nic to cover to [email protected]

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